Summary
Overview
Work History
Education
Skills
Timeline
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McKenzi Wilson

Cincinnati

Summary

Dynamic Certified Medical Assistant with expertise in specimens collection and processing at Bon Secours Mercy Health. Proven ability to enhance patient outcomes through effective communication and education. Adaptable team player skilled in clinical documentation and HIPAA compliance, dedicated to supporting physicians and ensuring high-quality patient care.

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

7
7
years of professional experience

Work History

Certified Medical Assistant

Bon Secours Mercy Health
05.2025 - Current
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.

Youth Soccer Trainer

Soccer City
01.2024 - 05.2025
  • Promoted love of game by assisting players with understanding positioning, play techniques, and teamwork strategies.
  • Promoted stretching, mobility work, and proper form to help athletes safely build strength.
  • Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
  • Developed and led age- and ability-appropriate soccer training drills.
  • Built positive, productive training environments fostering team unity and camaraderie.
  • Engaged parents, players and staff to maintain open, constructive communications.
  • Evaluated players' performance and provided constructive feedback to improve abilities.

Footwear Team Lead

Dick's Sporting Goods
05.2021 - 01.2024
  • Prioritized and managed multiple projects and integrated leadership responsibilities with selling role.
  • Demonstrated inspirational attitude that contributed to positive team and sales environment.
  • Delivered informed and professional customer service and assessed client needs to best recommend footwear products.
  • Built and maintained productive working relationships with team members and set and maintained high standards of performance in footwear sales.
  • Mastered footwear products and industry trends and applied expertise to generate maximum customer satisfaction.
  • Assembled promotional displays to increase brand awareness and attract customers.
  • Examined merchandise and took accurate inventory to prevent inventory stockouts and reduce risks of loss.
  • Grew product knowledge and fashion expertise continually, helped customers find shoes to complement outfits and suggested items to match needs.

Crew Member

Chick-fil-A
07.2018 - 05.2021
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Assisted other team members to achieve goals.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Took orders, prepared meals, and collected payments.
  • Became familiar with products to answer questions and make suggestions.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Worked well with teammates and accepted coaching from management team.

Education

Bachelor of Science - Public Health

University of Cincinnati
Cincinnati, OH
05-2026

High School Diploma -

Goshen High School
Goshen, OH
05-2020

Skills

  • Specimens collection and processing
  • Vital signs monitoring
  • Patient assessment
  • Adaptable and flexible
  • Physician support
  • Medical terminology
  • Clinical documentation
  • Immunization administration
  • HIPAA compliance
  • Patient scheduling

Timeline

Certified Medical Assistant

Bon Secours Mercy Health
05.2025 - Current

Youth Soccer Trainer

Soccer City
01.2024 - 05.2025

Footwear Team Lead

Dick's Sporting Goods
05.2021 - 01.2024

Crew Member

Chick-fil-A
07.2018 - 05.2021

Bachelor of Science - Public Health

University of Cincinnati

High School Diploma -

Goshen High School

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