McKenzie Bragg
Woodruff,SC
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Apella Health
12.2021 - Current
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Educated patients on preventative care measures, effectively reducing the risk of future health complications.
- Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
- Expedited insurance claims processing by verifying coverage details and submitting accurate documentation in a timely manner.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Implemented improvements in workflow processes that led to increased productivity amongst staff members.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Called and faxed pharmacies to submit prescriptions and refills.
- Collected and documented patient medical information such as blood pressure and weight.
- Taught patients about medications, procedures, and care plan instructions.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Obtained client medical history, medication information, symptoms, and allergies.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Verified patient insurance coverage and collected required co-payments.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Education
Certificate - Certified Medical Assistant
Spartanburg Community College
Spartanburg, SC05.2021
High School Diploma -
Woodruff High School
Woodruff, SC05.2017
Skills
- HIPAA Compliance
- Medical Terminology
- Inventory and Supply Management
- Electronic Health Records
- CPR and First Aid Certified
- Compassionate
- Insurance Claims
- Complex Problem-Solving
- Patient Scheduling
- Medical Records Management
- Patient Care Coordination
- Reliable Team Player
Accomplishments
Graduated with Highest Honors from Spartanburg Community College.
Graduated with Highest Honors from Woodruff High School.
Certification
Certified Medical Assistant
Certified in CPR and First Aide
Timeline
Certified Medical Assistant
Apella Health
12.2021 - Current
Certificate - Certified Medical Assistant
Spartanburg Community College
High School Diploma -
Woodruff High School
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