McKenzie Carney
Redmond,WA
Summary
Dedicated Store Manager focused on cultivating team growth through exemplary customer service, proactive mentoring, and influential communication. Demonstrated expertise in elevating team performance and boosting customer satisfaction.
Overview
10
10
years of professional experience
Work History
Store Manager
All the Best Pet Care
Bellevue, Washington
10.2019 - Current
- Directed and supervised daily store operations, ensuring exceptional customer service.
- Supervised, trained, and coached the team by conducting regular one-on-one check-ins and training goals.
- Collaborated with District Managers to exchange feedback and align strategic goals.
- Ensure adherence to company policies, procedures, including accurate documentation of employee interactions and operational updates.
Office Administrator
Palouse Brand
Pullman, Washington
03.2017 - 01.2019
- Entered spray and fertilizer application records, maintaining accurate farm data management.
- Reconciled bi-weekly Amazon reports to ensure accurate tracking of online sales.
- Oversaw accounts receivable processes, ensuring timely communication with trucking company clients.
Office Administrator
bLoyal
Redmond, WA
05.2015 - 09.2016
- Processed monthly billing for loyalty software clients, ensuring accuracy and timely invoicing.
- Managed client accounts by proactively addressing outstanding balances.
- Entered accounts payable bills into QuickBooks, supporting efficient financial operations.
Education
High School Diploma -
Eastlake High School
Sammamish, WA06-2013
Skills
- Outstanding customer service
- Team mentoring and coaching
- Inventory management
- Creative problem solving
- Scheduling
- Verbal and written communication
Timeline
Store Manager
All the Best Pet Care
10.2019 - Current
Office Administrator
Palouse Brand
03.2017 - 01.2019
Office Administrator
bLoyal
05.2015 - 09.2016
High School Diploma -
Eastlake High School
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