Prior Authorization & Referral Coordinator
St. Charles Medical Center
Bend, OR
04.2016 - 10.2019
- Coordinated patient referrals between primary care physicians and specialists to streamline care processes.
- Managed scheduling and follow-up appointments to ensure timely patient access to services.
- Utilized electronic health record systems to maintain accurate referral documentation and tracking.
- Collaborated with multidisciplinary teams to enhance communication and improve referral workflows.
- Analyzed referral patterns to identify areas for process improvement and increased efficiency.
- Trained new staff on referral procedures, fostering a collaborative team environment.