Mckenzie Conner
Rutherfordton,NC
Summary
Over the years, I have spent majority of my time caring for animals or preforming office duties. After having my son in February 2021, I was ready to close the door to animal care because I feel like I can offer more stability to my family through office work. I joined Rutherford orthopedics in December 2021 where I worked front office. Quickly I cross trained in the office and had experience in check in and check out, appointments, pre-certification, MRI scheduling, and billing/coding. In January 2023 I was transferred into the clinical setting as a scribe for Dr. Glover. Upon completion of my Medical Assistant certification in April 2024 I started working as a medical assistant for Dr. Glover at that time.
Overview
12
12
years of professional experience
Work History
Medical Assistant
Rutherford Orthopedics
Rutherfordton, NC
04.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assist patients with DME & provided knowledge to the patient on how to use the DME.
- Prepare injections for provider when requested.
- Performed medical records management and FMLA forms, including filing, organizing and scanning documents.
Medical Office Assistant- Scribe
Rutherford Orthopedics
Rutherfordton, NC
01.2023 - 04.2024
- Answered telephone calls to offer information, answer questions, and input of prescription refills from prescription line.
- Prepared charts for physician examinations.
- Updated patient clinical information & details for accurate electronic medical records.
- Processed provider buckets to assist patients in a timely manor.
- Performed medical records management, including filing, organizing and scanning documents.
Medical Office Assistant
Rutherford Orthopedics
Rutherfordton, NC
12.2021 - 01.2023
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Updated patient information and insurance details for accurate electronic medical records.
- Processed billing claims.
Animal Caretaker
Red Bell Run
11.2018 - 02.2021
- Several vet tech duties to sick equines, filing paperwork, office duties (December 2020- February 2021)
Front Desk/Office Administration
Gillett Law Firm
01.2016 - 08.2018
- Multi-clerical work, front desk, answering phones, taking payments, scheduling appointments, taking paperwork for processing to the courthouse as needed
CNA
Tryon Estates
04.2015 - 01.2016
- Home Health CNA
Front Desk Coordinator
Shelby Dental Care Center
04.2014 - 12.2014
- Answering phones, checking patients in, clerical work, and insurance
Registration
Rutherford Regional
04.2013 - 02.2014
- Multi-clerical work, switchboard, taking payments, scheduling, registration, & insurance
Education
Medical Assistant -
WNC Edutech
Columbus, NC04.2024
Dental Assistant -
Lake Norman Dental Assisting School
Charlotte, NC01.2016
High school diploma -
Polk County High School
Columbus, NC01.2013
Skills
- Medical Office Experience
- Front Desk
- Customer service
- Office Duties
- Insurance
- Billing/Coding
- Medical office assistant- Scribe
- Medical assistant
References
- Keith Hill, 828-287-9260, Rutherford Orthopedics
- Melanie Atchley, 828-748-0081
- Amanda Miller, 828-817-4452
- Lynn Melton, 828-447-3950
Timeline
Medical Assistant
Rutherford Orthopedics
04.2024 - Current
Medical Office Assistant- Scribe
Rutherford Orthopedics
01.2023 - 04.2024
Medical Office Assistant
Rutherford Orthopedics
12.2021 - 01.2023
Animal Caretaker
Red Bell Run
11.2018 - 02.2021
Front Desk/Office Administration
Gillett Law Firm
01.2016 - 08.2018
CNA
Tryon Estates
04.2015 - 01.2016
Front Desk Coordinator
Shelby Dental Care Center
04.2014 - 12.2014
Registration
Rutherford Regional
04.2013 - 02.2014
Medical Assistant -
WNC Edutech
Dental Assistant -
Lake Norman Dental Assisting School
High school diploma -
Polk County High School