McKenzie Gavel
Fort Pierce
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
Work History
Receptionist
ARC of the Treasure Coast
Stuart
08.2023 - Current
- Greeted visitors and clients warmly upon arrival at the service center.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Managed multi-line phone system, ensuring seamless call routing to staff members.
- Scheduled and confirmed client appointments to facilitate efficient service.
- Scheduled and coordinated appointments and meetings for team members to optimize workflow.
- Assisted clients with inquiries, providing information about services and programs.
- Delivered consistent, high-quality customer service while interacting with internal and external clients.
- Maintained organized filing system for client records and important documents.
- Processed incoming and outgoing mail, ensuring timely distribution to staff.
- Collaborated with team members to enhance the reception area's professionalism.
- Handled office supplies inventory, ensuring availability of necessary resources.
- Performed data entry tasks into various computer systems accurately and promptly.
Volunteer
Critter Creek Ranch
Palm City
01.2026 - 02.2026
- Conducted animal health checks and reported concerns to staff, facilitating prompt attention to animal health needs.
- Supported animal care and welfare initiatives in shelter environment, enhancing overall animal wellbeing.
- Provided daily care and feeding for diverse animal species.
- Ensured clean and safe animal habitats, contributing to a healthy living environment for animals.
- Maintained a clean work environment by washing cages, litter boxes, floors, walls.
- Prepared food dishes according to instructions from professional staff members.
Greenhouse Worker
Watertown Garden Center
Watertown
05.2023 - 08.2023
- Operated greenhouse equipment for planting, watering, and harvesting tasks efficiently.
- Propagated new plants through cuttings and seeds to ensure continuous supply.
- Adhered to watering schedule to keep greenhouse plants healthy and well-maintained.
- Routinely pruned and trimmed plants to promote healthy growth and remove diseases.
- Planted seeds and bulbs after preparing soil and fertilizer appropriately.
- Maintained greenhouse cleanliness and organization to promote a healthy environment.
- Coordinated with team members to optimize inventory management of supplies and materials.
- Guided customers in selecting plants and provided care recommendations to enhance growth.
- Provided customer service at retail outlets when selling products from the greenhouse.
- Maintained a safe and clean work environment by adhering to safety regulations, procedures and protocols.
Ski Lift Operator
Dry Hill Ski Area
Watertown
11.2022 - 03.2023
- Operated ski lifts ensuring safe and efficient transportation of guests.
- Assisted guests with loading and unloading from ski lifts.
- Enforced safety protocols to promote a secure environment for all users.
- Performed regular equipment inspections to maintain safety standards.
- Communicated with team members during busy periods to maintain operational flow and guest satisfaction.
- Provided excellent customer service addressing guest inquiries and concerns.
- Ensured that all riders had valid tickets before operating the ski lift.
- Conducted safety briefings prior to each tour and ensured all visitors followed safety protocols.
Guest Advocate
Target
Watertown
08.2021 - 11.2022
- Managed checkout processes ensuring smooth transactions and customer satisfaction.
- Greeted customers and provided assistance to ensure a positive shopping experience.
- Assisted guests with inquiries and provided tailored product information to meet needs.
- Resolved guest concerns promptly, improving overall shopping experience.
- Resolved customer complaints in a professional manner.
- Trained new staff on customer service protocols and store procedures, ensuring consistent service quality.
- Performed cashier duties such as processing payments, returns, and exchanges accurately.
- Collaborated with team members to maintain store cleanliness and safety.
- Assisted other departments to maintain efficient operations.
Volunteer
ASPCA
Watertown
01.2010 - 08.2022
- Provided daily care and feeding for diverse animal species.
- Supported animal care and welfare by performing various shelter tasks to ensure well-being of animals.
- Educated visitors on animal care and welfare, enhancing their understanding and appreciation of animals.
- Ensured sanitary conditions by consistently cleaning and maintaining cages, litter boxes, and facility.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
Education
Associate of Arts - Biology
Indian River Stat College
Ft. Pierce, FL05-2026
High School Diploma -
Watertown High School
Watertown, NY06-2023
Skills
- Customer service
- Data entry
- Communication skills
- Time management
- Organizational skills
- Multitasking and prioritization
- Team collaboration
- Cooking and baking
- Creativity in baking
- Animal care
- Animal handling
- Plant care
Timeline
Volunteer
Critter Creek Ranch
01.2026 - 02.2026
Receptionist
ARC of the Treasure Coast
08.2023 - Current
Greenhouse Worker
Watertown Garden Center
05.2023 - 08.2023
Ski Lift Operator
Dry Hill Ski Area
11.2022 - 03.2023
Guest Advocate
Target
08.2021 - 11.2022
Volunteer
ASPCA
01.2010 - 08.2022
Associate of Arts - Biology
Indian River Stat College
High School Diploma -
Watertown High School