Summary
Overview
Work History
Education
Skills
Timeline
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McKenzie Helton

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience

Work History

Patient Care Coordinator

Sedgwick
10.2022 - Current
  • Maintained confidentiality of patient data and condition to safeguard health information.
  • Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
  • Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
  • Worked closely with patients to deliver excellent and direct individualized patient care.
  • Delivered excellent patient experiences and direct care.
  • Upheld confidentiality requirements and regulatory compliance guidelines.
  • Worked with patients to schedule tests and procedures.

Accounts Payable and Receivable Clerk

Germain Nissan
08.2020 - 10.2022
  • Prepared vendor invoices and processed incoming payments.
  • Reviewed vendor invoices for appropriate documentation and validity prior to payment.
  • Responded to vendor inquiries and requests for information to maintain relationships and provide timely support.
  • Prepared monthly reports of accounts receivable and accounts payable for management review.
  • Matched invoices to purchase orders for proper documentation and to facilitate payment.
  • Processed and recorded accounts receivable transactions to facilitate prompt collection of customer payments.
  • Managed collections and follow-up on past-due accounts to speed up payments and minimize risk.
  • Performed daily bank reconciliations, detecting and resolving discrepancies between bank statements and company records.
  • Maintained account accuracy by reviewing and reconciling checks monthly.
  • Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.

Assistant Manager

BMV
01.2018 - 11.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Created employee schedules to align coverage with forecasted demands.
  • Monitored security to protect employees, customers and property.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Education

High School Diploma -

Grove City High School
Grove City, OH
06.2016

Skills

  • Financial Recordkeeping
  • Switchboard Operations
  • Organization and Time Management
  • Spreadsheet Tracking
  • Professional Relationships
  • Patient Assessments
  • Multitasking Abilities
  • Punctual and Hardworking
  • Customer Service
  • Outbound Calling
  • Explaining Patient Benefits
  • Time Management

Timeline

Patient Care Coordinator

Sedgwick
10.2022 - Current

Accounts Payable and Receivable Clerk

Germain Nissan
08.2020 - 10.2022

Assistant Manager

BMV
01.2018 - 11.2022

High School Diploma -

Grove City High School

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McKenzie Helton