McKenzie Holiday
Green Valley
Summary
Motivated professional with a strong work ethic and track record in the food service industry. Skilled in training new staff, enhancing team performance, and fostering customer loyalty through effective communication and relationship-building.
Overview
5
5
years of professional experience
Work History
Server
LaPosada
Green Valley, AZ
06.2021 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multi-tasking responsibilities, including order taking and food delivery.
- Trained and mentored new staff on restaurant procedures and service standards.
- Collaborated with kitchen team to ensure timely meal preparation and presentation.
- Developed strong relationships with regular customers to promote loyalty and repeat business.
- Resolved guest complaints effectively, maintaining a positive dining experience.
- Took on management roles in leading a team of servers.
Education
No Degree - Medical Science
Pima Community College
Tucson, AZ05-2029
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
- Team collaboration
Timeline
Server
LaPosada
06.2021 - Current
No Degree - Medical Science
Pima Community College