Mckenzie Holmes

Collect and count money for daily deposits.

Answer phones and assist with visitors.

Manage The Brew (employees, shopping, etc.)

Balance safes and order coin.

Balance and Order money for Atm.

File and maintain records.

QuickBooks; Payroll Pay bills Payroll, revenue, and quarterly taxes Assist with bank reconciliations

Assist with year end tax information

Processed customer payments efficiently to ensure accurate transactions.

Executed closing duties, including cleaning equipment, disposing of waste, and closing registers, to maintain operational standards.

Managed inventory by adjusting weekly coffee orders and shopping lists.

Managed morning rush of customers daily with efficient, levelheaded customer service.

Managed 4-5 team members, including scheduling, training, and conflict resolution.

Prepared and served a variety of beverages, ensuring high quality and customer satisfaction.

Maintained calm demeanor during high-volume periods and special events.

Replaced dirty sharp containers with clean ones across 4 hospitals to ensure safety and compliance.

Conducted daily inventory of clean and dirty containers on carts to maintain operational efficiency.

Traveled to hospitals, coordinating carpools to optimize transportation and reduce costs.

Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffee, and teas.

Cleaned equipment, disposed of waste, closed registers, and completed closing duties to ensure smooth end-of-day operations.

Listened to customer requests to craft personalized beverages that enhanced customer satisfaction.

Memorized recipes for specialty coffee beverages and seasonal offerings.

Recommended products tailored to individual customer needs, fostering repeat business and customer loyalty.