Summary
Overview
Work History
Education
Skills
Timeline
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McKenzie Hunt

McKenzie Hunt

North Hollywood,CA

Summary

Motivated individual with excellent Customer Service & Fun personality. Ability to function at a high level in a wide variety of settings from the Performing Arts to bars, restaurants, and retail.

Overview

6
6
years of professional experience

Work History

Bartender/Server

Saddle Ranch Chop House
West Hollywood, CA
09.2023 - Current
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Provided drink suggestions to customers based on their preferences.
  • Processed payments accurately and efficiently with POS system.
  • Provided excellent customer service to ensure satisfaction.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Performed opening and closing duties including restocking supplies.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Greeted customers and provided excellent customer service.

Head Bartender/Cocktail Server

Potions & Poisons
Los Angeles, CA
12.2019 - Current
  • Monitored cash intake to reduce discrepancies.
  • Resolved escalated customer complaints to maximize satisfaction and loyalty.
  • Maintained detailed inventory of bar supplies and stocked work areas.
  • Monitored patron alcohol consumption to encourage safety.
  • Complied with health codes, sanitation requirements and license regulations while streamlining productivity initiatives.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Reorganized bar stations to streamline service flow.
  • Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
  • Maximized revenue by creating house-made infusions, juice and other preparations.
  • Created signature beverages to increase revenue and patron loyalty.

Bartender/Barback

Ruin
Salt Lake City, UT
04.2019 - 11.2019
  • Quickly and efficiently prepared craft cocktails using speed pours and jiggers
  • Stocked bar with beer, wine, liquor and related supplies, including straws, garnishes, ice, glassware and napkins
  • Kept detailed inventories of bar supplies and kept work areas stocked to maintain workflow efficiently
  • Checked identification of customers to verify age requirements needed for purchase of alcohol
  • Promoted products to customers to enhance bill totals with high-profit items
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions

Server

The Original Pancake House
Salt Lake City, UT
09.2018 - 08.2019
  • Inquired about meal satisfaction with diners and collected feedback for kitchen staff and management.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Cleaned and inspected food preparation areas for safe and sanitary food-handling practices.
  • Calculated charges, issued table checks and collected payments from customers.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.

Server/Waiter

Riverwalk Grill
St. George, UT
5 2016 - 7 2018
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Assisted the host station by showing guests to their tables when the hostess was unavailable.
  • Replenished salad bar items when dressings, toppings, lettuce and fruit were running low.
  • Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Transported all dirty tableware from dining room to dishwasher area for proper cleaning.
  • Delivered exceptional service by greeting and serving customers in a timely, friendly manner.

Education

Teaching Certification - 200hr RYT

BE HOT YOGA + BE University
Saint George, UT
2017

Skills

  • Team leadership
  • Strong knowledge of Customer Service & Satisfaction
  • Positive Outlook
  • Flexibility
  • Clear Communication Skills
  • Ability to function under high stress
  • Creative, insightful and innovative
  • Quick learner

Timeline

Bartender/Server

Saddle Ranch Chop House
09.2023 - Current

Head Bartender/Cocktail Server

Potions & Poisons
12.2019 - Current

Bartender/Barback

Ruin
04.2019 - 11.2019

Server

The Original Pancake House
09.2018 - 08.2019

Server/Waiter

Riverwalk Grill
5 2016 - 7 2018

Teaching Certification - 200hr RYT

BE HOT YOGA + BE University
McKenzie Hunt