Professional Summary
Overview
Work History
Education
Skills
Timeline

McKenzie Hyer

Publix
Simpsonville,SC
2027
years of professional experience

Customer service professional with a proven track record at Publix, excelling in fast-paced environments. Recognized for exceptional problem-solving and teamwork skills, I effectively manage multiple tasks while ensuring client satisfaction. Proficient in chairside assisting and patient care, I am dedicated to delivering results and enhancing overall service quality.

Work History

Customer Sevice

3 Years 7 Months
Publix | 01.2023 - Current
  • Strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Self motivated

Auto Insurance Agent

Allstate | 2021 - 2022
  • Assisted clients in understanding auto insurance policies and coverage options.
  • Processed policy applications, ensuring accuracy.
  • Addressed customer inquiries promptly, enhancing overall client satisfaction.

Server

Buffalo Wild Wings | 2017 - 2019
  • Provided exceptional customer service by addressing guest inquiries and ensuring satisfaction.
  • Efficiently managed food and drink orders using point-of-sale systems.
  • Communicated with kitchen staff to ensure timely preparation and presentation of menu items.
  • Trained new servers on restaurant protocols.

Hostess/Server

Genghis Grill | 2013 - 2016
  • Greeted and seated guests promptly to ensure a welcoming atmosphere.
  • Managed waitlist effectively to optimize table turnover and guest satisfaction.

Education

Certificate in Dental Assisting - Dental Assisting

Accelerated Academy | Greenville, SC

This was a fast-paced three-month program. We studied many dental topics, including dental anatomy, sterilization, X-rays, impressions, and dental procedures, among many other skills and concepts.

CPR/BLS

American Heart Association

High School Diploma

Land O' Lakes High School | Land O' Lakes, FL | 2016

Skills

Friendly
Positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Time management
Dependable and responsible
Multitasking
Chairside assisting
Sterilization
Patient preparation and care
Taking dental impressions

Timeline

Customer Sevice

Publix
01.2023 - CurrentRead More

Auto Insurance Agent

Allstate
2021 - 2022Read More

Server

Buffalo Wild Wings
2017 - 2019Read More

Hostess/Server

Genghis Grill
2013 - 2016Read More

Accelerated Academy

Certificate in Dental Assisting from Dental Assisting
Read More

American Heart Association

CPR/BLS
Read More

Land O' Lakes High School

High School Diploma
Read More
McKenzie Hyer