Summary
Overview
Work History
Education
Skills
Timeline
Generic

McKenzie Jackson

Port Arthur,TX

Summary

Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.

Effective at choosing items to fulfill customer orders. Excellent sales, service, and communication skills. Focused on building customer loyalty with a relationship-oriented approach.

Dedicated Personal Shopper well-versed in selecting, packing, and delivering orders. Results-oriented and thorough with strong focus on efficiency. Ready to bring many years of retail experience to dynamic new position.

Seasoned retail professional successful at selecting top-quality merchandise for customers. Proficient in appropriate substitution and payment requirements. Organized team player with strong organizational and time management skills.

Customer-focused Instacart Shopper with several years of personal shopping experience, including in-store product selection and delivery. Detail-oriented and fast-moving retail expert with proven success at communicating effectively with customers and winning repeat business. Committed to selecting and delivering exact products customer need on time and in perfect condition.

Skilled Online Personal Shopper with a strong background in fashion and retail. Exceptional knowledge of current trends, customer service, and online shopping platforms. Demonstrated ability to understand client needs and provide tailored shopping experiences. Improved online sales through personalized recommendations and client relationship management.

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.

Quality-driven fast food worker offering several years of restaurant experience in high volume establishments. Well-versed in cleaning and sanitizing, clearing trash and preparing order. Committed to enhancing team success through flexibility and expertise in various areas.

Seasoned in the fast food industry with hands-on experience in all areas including customer service, food preparation, and cash handling. Known for maintaining high standards of cleanliness and efficiency while delivering exceptional service to customers. Strong ability to learn new tasks quickly while demonstrating initiative and problem-solving skills. Successfully boosted customer satisfaction in previous role by ensuring timely order fulfillment and maintaining a welcoming environment.

Kind Caregiver with experience addressing physical and emotional needs. Familiar with scheduling and managing appointments, coordinating household support, and offering caring companionship. Well-organized with medications and physically fit to handle any client need.

Compassionate Personal Care Assistant with hands-on experience providing companionship and emotional support to residents. Well-versed in accurately documenting vital statistics and health metrics. Committed to creating positive rapport with patients and providing quality patient care.

Dedicated Direct Care Worker passionate about helping clients lead fulfilling lives by managing health-related conditions. Knowledgeable about medication administration, appointments and social activities. Well-organized and compassionate with good relationship-building skills.

Dedicated professional experienced in preparing food and serving customers in fast-paced environments. Skilled at managing high-volume sales without error. Trained in safe food-handling and good cleaning practices.

Efficient Fast Food Worker known for high productivity and ability to complete tasks swiftly. Skilled in customer service, cash handling, and food preparation with focus on maintaining cleanliness and orderliness in fast-paced environments. Excel in communication, teamwork, and adaptability, ensuring seamless operations and positive customer experiences.

Overview

4
4
years of professional experience

Work History

Online Personal Shopper

Walmart
Orange, Texas
09.2024 - 11.2024
  • Greeted customers and provided excellent customer service.
  • Provided detailed product information to customers.
  • Assisted in selecting items according to customer preferences.
  • Created personalized shopping experiences for each customer.

Customer Service Representative

Amazon
Wichita Falls, Texas
01.2021 - 11.2024
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Identified areas of improvement in customer service processes and suggested changes accordingly.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.

Caregiver

Royal Estates
Wichita Falls, Texas
03.2022 - 08.2024
  • Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
  • Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.
  • Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.

Carhop

Sonic
Wichita Falls, Texas
02.2022 - 03.2023
  • Greeted and welcomed customers as they arrived at the drive-in window.
  • Assisted customers in selecting menu items, taking orders, and providing information about specials or new menu items.
  • Prepared drinks, condiments, and food items according to restaurant standards.
  • Operated cash register accurately and efficiently to process customer payments.
  • Delivered food orders to customers in a timely manner with a friendly attitude.
  • Restocked supplies such as cups, napkins, straws, condiments. throughout shift.
  • Followed all safety protocols when preparing food items including proper temperature control techniques.

Education

High School Diploma -

North Crowley High School
Fort Worth, TX
05-2021

Some College (No Degree) - General Business And Entrepreneurship

Lamar University
Beaumont, TX

Skills

  • E-commerce
  • Hospitality and accommodation
  • Store relations
  • Brand awareness
  • Product picking
  • Sales experience
  • Customer service expertise
  • Customer relations

Timeline

Online Personal Shopper

Walmart
09.2024 - 11.2024

Caregiver

Royal Estates
03.2022 - 08.2024

Carhop

Sonic
02.2022 - 03.2023

Customer Service Representative

Amazon
01.2021 - 11.2024

High School Diploma -

North Crowley High School

Some College (No Degree) - General Business And Entrepreneurship

Lamar University
McKenzie Jackson