Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

McKenzie Kolb

Orlando

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

4
4
years of professional experience
1
1
year of post-secondary education
1
1
Certification

Work History

Server

Sushi 99
Ormond Beach
03.2023 - 08.2025
  • Provided excellent customer service in a fast-paced dining environment.
  • Assisted customers with menu selections and dietary preferences.
  • Delivered food and beverages promptly to tables and guests.
  • Provided excellent customer service to ensure satisfaction.

Host

Sushi 99
Ormond Beach
03.2023 - 06.2024
  • Greeted and seated guests promptly upon arrival.
  • Assisted servers by communicating guest needs effectively.
  • Monitored dining room for guest satisfaction and comfort.
  • Managed incoming calls during busy shifts.

Crew Member

Stoked Poke
Port Orange
05.2022 - 03.2023
  • Prepared fresh ingredients for poke bowls and sushi rolls.
  • Assisted customers in selecting menu items and providing recommendations.
  • Maintained cleanliness and organization of workstations and dining areas.
  • Followed food safety guidelines to ensure product quality and hygiene.
  • Performed cashier duties such as taking orders, collecting payments and providing change.

Retail Sales Associate

Aeropostale
Daytona Beach
05.2021 - 07.2022
  • Assisted customers in selecting merchandise and provided product information.
  • Maintained store appearance by organizing displays and restocking shelves.
  • Processed transactions accurately using point-of-sale systems.
  • Executed promotional events to enhance product visibility and sales engagement.

Education

Associate of Arts - Hospitality Administration And Management

Valencia College
Orlando, FL
08.2024 - 09.2025

Skills

  • Customer service
  • Food safety
  • Effective communication
  • Cash handling
  • Time management
  • Sales engagement
  • Upselling techniques
  • Team collaboration
  • Food station setup
  • Menu memorization
  • Hostess support
  • Strong work ethic

Certification

  • Food production manager certification

References

References available upon request.

Timeline

Associate of Arts - Hospitality Administration And Management

Valencia College
08.2024 - 09.2025

Server

Sushi 99
03.2023 - 08.2025

Host

Sushi 99
03.2023 - 06.2024

Crew Member

Stoked Poke
05.2022 - 03.2023

Retail Sales Associate

Aeropostale
05.2021 - 07.2022
McKenzie Kolb