McKenzie Lowry
Boston,MA
Summary
Proactive Host, Ocean Rescue Lifeguard, and Camp Counselor with experience managing high-pressure situations and ensuring safety in various environments. Strong skills in customer service, team collaboration, surrounding awareness, and leadership. Brings a proactive approach to enhancing customer satisfaction, promoting teamwork, and ensuring safety across diverse settings.
Overview
2
2
years of professional experience
Work History
Host
Federal Jacks
05.2024 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Ocean Rescue Lifeguard
Town of Wells
06.2022 - Current
- Enhanced swimmers' safety with timely rescue operations during emergency situations and rough sea conditions.
- Promoted teamwork among lifeguard staff through clear communication, collaboration, and mutual support during daily operations.
- Provided exceptional customer service by addressing visitor inquiries, concerns, or complaints promptly and professionally.
Camp Counselor
Saco Parks And Recreation
08.2022 - 05.2023
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
Education
Ph.D. - Exercise Science
Simmons University
Boston, MA05.2027
Skills
- Customer Service
- Team Collaboration
- Multitasking proficiency
- Effective Time Management
- Ocean awareness
- Leadership Qualities
- Positive Engagement
Timeline
Host
Federal Jacks
05.2024 - Current
Camp Counselor
Saco Parks And Recreation
08.2022 - 05.2023
Ocean Rescue Lifeguard
Town of Wells
06.2022 - Current
Ph.D. - Exercise Science
Simmons University
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