McKenzie Marshall
Montgomery,AL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Guest Coordinator
Baptist Medical Center South
07.2023 - 09.2023
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Resolved guest complaints and discrepancies in prompt and courteous manner.
- Welcomed guests on arrival, displaying professional and friendly approach.
- Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
- Created welcoming and comfortable environment for guests.
- Greeted guests upon arrival by providing warm welcome.
Personal Shopper
Walmart
05.2023 - 08.2023
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
Cook
Huey Magoos Chicken
03.2022 - 06.2023
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Education
High School Diploma -
Park Crossing High School
Montgomery, AL05.2023
Skills
- Guest Inquiries
- Guest Satisfaction
- Guest Relations
- Guest Experiences
- Verbal and Written Communication
- Front Desk Operations
- Cleaning and Organization
Additional Information
I am currently enrolled as a Full-Time Student at Trenholm State Community College.
Timeline
Guest Coordinator
Baptist Medical Center South
07.2023 - 09.2023
Personal Shopper
Walmart
05.2023 - 08.2023
Cook
Huey Magoos Chicken
03.2022 - 06.2023
High School Diploma -
Park Crossing High School
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