Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mckenzie Mills

Louisville,KY

Summary

Reliable and enthusiastically pursuing opportunity to add immediate value to a growing team. Inspired to help others and driven to apply strong work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well.

Overview

5
5
years of professional experience

Work History

Direct Support Professional

Mattingly Edge
08.2023 - Current
  • Administered medication as directed by physician.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.

Ramp Worker

United Parcel Service, UPS
10.2021 - 09.2023
  • Maintained clean and safe work environment, conducting regular inspections and addressing potential hazards promptly.
  • Assisted in training new hires on company procedures, safety guidelines, and best practices for optimal performance as Air Package Handlers.
  • Demonstrated exceptional punctuality and attendance, ensuring consistent coverage of essential tasks during designated shift hours.
  • Minimized loss incidents involving packages through diligent attention to detail while scanning labels or manually entering data into tracking systems.
  • Reduced delays in package delivery by quickly identifying misrouted items and rerouting them to their correct destinations.

Customer Returns Processor

Amazon
06.2019 - 09.2021
  • Unloaded, inspected, and stored damaged and returned products.
  • Collaborated with team members to facilitate returns quickly and provide outstanding customer service.
  • Adhered to company safety guidelines to minimize warehouse accidents.
  • Distributed returned merchandise to appropriate store departments or palletized for liquidation.
  • Demonstrated exceptional attention to detail when inspecting returned products, ensuring compliance with company guidelines.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.

Education

Associate of Arts - Psychology

Jefferson Community And Technical College
Louisville, KY
05.2021

High School Diploma -

Chesapeake High School
Chesapeake, OH
05.2016

Skills

  • First aid and safety
  • Client Support
  • Compassionate Caregiving
  • Medication Administration
  • Crisis Management
  • CPR/AED
  • Willing to Learn
  • Calm Under Pressure
  • Work Prioritization
  • Customer Service

Timeline

Direct Support Professional

Mattingly Edge
08.2023 - Current

Ramp Worker

United Parcel Service, UPS
10.2021 - 09.2023

Customer Returns Processor

Amazon
06.2019 - 09.2021

Associate of Arts - Psychology

Jefferson Community And Technical College

High School Diploma -

Chesapeake High School

Similar Profiles

CREATE PROFILE
Mckenzie Mills