McKenzie Pittman
Summary
Dynamic marketing professional with proven expertise in digital marketing, website management, and content creation, honed at Bold Story Marketing. Excelled in building brand awareness and enhancing customer service through strategic social media oversight and effective communication. Skilled in Google Analytics and detail-oriented approaches, achieving significant improvements in online visibility and client satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Marketing Coordinator
Bold Story Marketing
06.2023 - 01.2025
- Composed daily posts for social media and helped build a corporate presence on Twitter, Facebook, and Instagram.
- Tracked and reported on marketing campaign responses.
- Boosted brand awareness with target customer demographics with social, print, and email campaigns.
- Improved website visibility through the development and implementation of SEO strategies.
- Supervised and managed the daily activities and responsibilities of the marketing intern, ensuring alignment with organizational goals and project timelines.
Member Specialist
Sam's Club
03.2023 - 09.2023
- Handled complaints with prompt, courteous service to uphold professional reputation.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
Care Partner
Balfour Senior Living
03.2022 - 03.2023
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Account Manager
Farmers Insurance Agency
07.2021 - 03.2022
- Developed, maintained and utilized diverse client base.
- Kept detailed records of daily activities through online customer database.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Maintained high standards of customer service by building relationships with clients.
Education
Bachelor of Science - Marketing
Metropolitan State University of Denver
Denver, CO12-2023
Skills
- Social media oversight
- Search engine optimization
- Google analytics
- Content creation
- Detail-oriented
- Digital marketing
- Website management
Certification
- Hootsuite Social Media Marketing Certification - Hootsuite Academy.
- Hootsuite Platform Certification - Hootsuite Academy
Timeline
Marketing Coordinator
Bold Story Marketing
06.2023 - 01.2025
Member Specialist
Sam's Club
03.2023 - 09.2023
Care Partner
Balfour Senior Living
03.2022 - 03.2023
Account Manager
Farmers Insurance Agency
07.2021 - 03.2022
Bachelor of Science - Marketing
Metropolitan State University of Denver
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