Mckenzie Powell
Henrico ,VA
Summary
Dedicated Leasing Consultant with expertise in customer service, fair housing regulations, and property tours. Proven ability to enhance tenant satisfaction and streamline leasing processes. I am adaptable, with a strong background in leasing and customer service. Known for effective workflow management and team leadership, ensuring operational efficiency and tenant satisfaction. Ready to leverage expertise for impactful contributions.
Overview
3
3
years of professional experience
Work History
Leasing Consultant
Thalhimer
Glen Allen, VA
12.2024 - Current
- Assisted prospective tenants with property tours and leasing information.
- Processed rental applications and conducted background checks efficiently.
- Utilized property management software to track lease agreements and tenant communications.
- Coordinated maintenance requests to ensure timely resolution of tenant issues.
Team Lead
Chick-fil-A
Goochland, VA
01.2023 - 12.2024
- Led team to achieve operational excellence through effective workflow management and process optimization.
- Trained and mentored new team members to enhance service quality and customer satisfaction.
- Implemented best practices to streamline food preparation and service efficiency, reducing wait times.
- Coordinated daily staff schedules to ensure adequate coverage during peak hours, improving service speed.
Education
High School Diploma -
Dinwiddie High School
Dinwiddie, VASkills
- Customer service
- Fair housing regulations
- Building rapport
- Fair housing policies
- Phone and email etiquette
- Leasing and sales
- Property tours
- Unit inspection
Timeline
Leasing Consultant
Thalhimer
12.2024 - Current
Team Lead
Chick-fil-A
01.2023 - 12.2024
High School Diploma -
Dinwiddie High School