Summary
Overview
Work History
Education
Skills
Timeline
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McKenzie Schneider

Jurupa Valley,CA

Summary

4 years of customer service with experience excelling in organization, communication, and time management. Demonstrated ability to enhance operational efficiency and ensure smooth office operations through effective teamwork and adaptability. Committed to providing exceptional customer service and maintaining a welcoming environment.

Overview

4
4
years of professional experience

Work History

Secretary

M & W Wrecker Repair
04.2024 - 06.2024
  • Answer phone calls, manage website and social media, stock inventory, organize paperwork
  • Proficient in communication, digital marketing, inventory control, administrative tasks
  • Resolved customer inquiries efficiently, ensured accurate inventory records, maintained organized files
  • Enhanced operational efficiency, ensured smooth office operations.

Caretaker

Joshua Tree Post Acute
02.2023 - 11.2023
  • Ensure safe and timely patient feedings, enhancing their nutritional health
  • Escort patients safely to rooms, reducing incidents of disorientation
  • Engage patients with games and conversations, boosting their overall happiness and mental well-being
  • Provided emotional support, significantly enhancing patient morale.

Customer service

Cold Stone Creamery
07.2020 - 05.2023
  • Handled customer phone inquiries, ensuring swift resolution and high satisfaction rates
  • Maintained store cleanliness, contributing to a welcoming and hygienic environment
  • Operated cash registers efficiently, reducing transaction times and minimizing errors
  • Prepared customer orders accurately, enhancing overall service speed and quality
  • Managed cake and online orders, ensuring timely fulfillment and customer satisfaction.

Education

High school Diploma -

Canyon Springs High School
06.2018

Skills

  • Organization
  • Communication
  • Time management
  • Teamwork
  • Adaptability
  • Customer Service

Timeline

Secretary

M & W Wrecker Repair
04.2024 - 06.2024

Caretaker

Joshua Tree Post Acute
02.2023 - 11.2023

Customer service

Cold Stone Creamery
07.2020 - 05.2023

High school Diploma -

Canyon Springs High School
McKenzie Schneider