McKenzie Schneider
Jurupa Valley,CA
Summary
4 years of customer service with experience excelling in organization, communication, and time management. Demonstrated ability to enhance operational efficiency and ensure smooth office operations through effective teamwork and adaptability. Committed to providing exceptional customer service and maintaining a welcoming environment.
Overview
4
4
years of professional experience
Work History
Secretary
M & W Wrecker Repair
2024.04 - 2024.06
- Answer phone calls, manage website and social media, stock inventory, organize paperwork
- Proficient in communication, digital marketing, inventory control, administrative tasks
- Resolved customer inquiries efficiently, ensured accurate inventory records, maintained organized files
- Enhanced operational efficiency, ensured smooth office operations.
Caretaker
Joshua Tree Post Acute
2023.02 - 2023.11
- Ensure safe and timely patient feedings, enhancing their nutritional health
- Escort patients safely to rooms, reducing incidents of disorientation
- Engage patients with games and conversations, boosting their overall happiness and mental well-being
- Provided emotional support, significantly enhancing patient morale.
Customer service
Cold Stone Creamery
2020.07 - 2023.05
- Handled customer phone inquiries, ensuring swift resolution and high satisfaction rates
- Maintained store cleanliness, contributing to a welcoming and hygienic environment
- Operated cash registers efficiently, reducing transaction times and minimizing errors
- Prepared customer orders accurately, enhancing overall service speed and quality
- Managed cake and online orders, ensuring timely fulfillment and customer satisfaction.
Education
High school Diploma -
Canyon Springs High School
06.2018
Skills
- Organization
- Communication
- Time management
- Teamwork
- Adaptability
- Customer Service
Timeline
Secretary
M & W Wrecker Repair
2024.04 - 2024.06
Caretaker
Joshua Tree Post Acute
2023.02 - 2023.11
Customer service
Cold Stone Creamery
2020.07 - 2023.05
High school Diploma -
Canyon Springs High School
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