Dedicated worker focused on customer satisfaction and providing high-quality service. Determined to exceed expectations and take on higher responsibilities.
Overview
7
7
years of professional experience
Work History
Universal Banker II
Peoples Bank
Morgantown, KY
06.2024 - Current
Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
Resolved problems or discrepancies concerning customers' accounts.
Put together and executed loan documents.
Educated customers about the features of different types of bank accounts available.
Universal Banker I
Peoples Bank
Beaver Dam , Ky
04.2022 - 06.2024
Processed deposits, withdrawals, loan payments and other financial transactions.
Answered telephone inquiries regarding account balances, fees or general information.
Verified customer identity through driver's license or other forms of identification.
Assisted customers with online banking setup and troubleshooting issues.
Childcare Provider
Kentucky Kid Childcare and Development
Hartford, KY
01.2021 - Current
Assisted children in development of social, communication and problem-solving skills.
Recorded information about behavior, food service and medication dispensing.
Kept children safe and secure at all times.
Maintained organized and clean classroom and work areas.
Receptionist
Ohio County Collision Repair
Beaver Dam , KY
05.2019 - 10.2020
Answered and directed incoming calls using multi-line telephone system.
Scheduled and confirmed appointments.
Processed payments and updated accounts to reflect balance changes.
Entered data in quick books software to keep records of payment information.
Front Line Worker
Dairy Queen Grill & Chill
Beaver Dam , KY
08.2018 - 10.2018
Maintained neat, safe and orderly workspace to prevent accidents and injuries.
Selected, measured and weighed ingredients in specified amounts.
Contributed to positive work environment for all staff members through active listening and effective communication.
Monitored equipment operation and made timely adjustments to achieve desired product quality and consistency.