Mckenzie Timmons
Fayetteville,NC
Summary
Seasoned customer service professional competent in organized task management, teamwork, and resolving customer concerns.
Detail-oriented, responsive and adaptable to changing conditions. Experienced and safety-oriented individual showcasing talents in hygienic maintenance and aesthetic ideals.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Delivery Specialist
DoorDash
Fayetteville, NC
03.2019 - Current
- Managed daily delivery operations to ensure timely and accurate deliveries of goods.
- Responded quickly to any changes or unexpected delays during deliveries.
- Remained calm and pleasant with customers at all times, even during tense situations.
Wait Staff Member
Applebee's Neighborhood Grill & Bar
Fayetteville , NC
01.2015 - 03.2019
- Provided excellent customer service to guests, ensuring they had an enjoyable experience.
- Managed multiple tasks simultaneously while remaining organized under pressure.
- Resolved customer complaints in a professional manner in order to maintain a positive atmosphere.
Education
High School Diploma -
Jack Britt High School
Fayetteville, NC05-2014
Some College (No Degree) - Cosmetology
Fayetteville Technical Community College
Fayetteville, NCSome College (No Degree) - Accounting and Business Management
Fayetteville Technical Community College
Fayetteville, NCSkills
- Safety Protocols and Procedures
- Customer Rapport
- Effective Communication
- Conflict Resolution Abilities
- Service Promotion
- Efficiency and Time Management
Timeline
Delivery Specialist
DoorDash
03.2019 - Current
Wait Staff Member
Applebee's Neighborhood Grill & Bar
01.2015 - 03.2019
High School Diploma -
Jack Britt High School
Some College (No Degree) - Cosmetology
Fayetteville Technical Community College
Some College (No Degree) - Accounting and Business Management
Fayetteville Technical Community College