Mckenzie Wolverton
Charleston
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Opthalmic Technician
West Virginia Eye Consultants
08.2023 - Current
- Applied eye medications and drops to dilate pupils in preparation for examinations.
- Triaged phone calls from patients and outside contacts and handled in order of importance.
- Performed thorough medical history assessments as part of the pre-examination process for new patients.
- Assisted ophthalmologists in performing complex ocular procedures, ensuring high-quality patient outcomes.
- Assessed visual acuity using various testing methods such as Snellen charts or autorefractors, contributing to accurate diagnoses.
Admissions Coordinator
Reckless Recovery/Harmony Ridge Recovery Center
04.2022 - 08.2023
- Confirmed all insurance benefits met standards of admissions as dictated by policy.
- Collaborated with admissions team to develop and implement strategies to improve admissions process.
- Streamlined documentation processes for more efficient tracking of patient progress and treatment outcomes.
- Developed trusting relationships with clients by maintaining a non-judgmental atmosphere while emphasizing personal accountability.
Behavioral Health Technician
Highland Hospital
12.2020 - 05.2022
- Conducted client rounds to check on residents.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
House Keeping
CAMC General Hospital
03.2020 - 12.2020
- Promoted a clean working environment through regular housekeeping activities and adherence to sanitation protocols.
- Facilitated smooth room transitions by coordinating closely with housekeeping staff on occupancy status updates.
- Enhanced guest satisfaction ratings by ensuring timely completion of all housekeeping duties.
Assistant Nursing
Colonial Place
02.2018 - 01.2020
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Delivered high-quality personal care to patients, including bathing, grooming, dressing, toileting, feeding, and mobility assistance.
- Assisted patients with activities of daily living, promoting independence and comfort during their stay.
Education
High School Diploma -
Buckhannon Upshur
Buckhannon, WV01-2017
Skills
- Chart documentation
- Telephone triage
- Manual refractions
- Minor surgery assistance
- Admissions intake
- Trauma-informed care
- Multitasking Abilities
- Mental health counseling
Certification
- CPR/First Aid - June 2024-June 2026
References
Candace Donovan, COA - (681) 205-5808
Leanne Browning, RN - (304) 785-9443
Paige Evans, LPN - (304) 997-3860
Timeline
Opthalmic Technician
West Virginia Eye Consultants
08.2023 - Current
Admissions Coordinator
Reckless Recovery/Harmony Ridge Recovery Center
04.2022 - 08.2023
Behavioral Health Technician
Highland Hospital
12.2020 - 05.2022
House Keeping
CAMC General Hospital
03.2020 - 12.2020
Assistant Nursing
Colonial Place
02.2018 - 01.2020
- CPR/First Aid - June 2024-June 2026
High School Diploma -
Buckhannon Upshur
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