McKinley Belcher
Davenport,FL
Summary
Dedicated driver with a proven track record at Uber, excelling in customer service and safe driving. Achieved high passenger ratings through exceptional route planning and punctuality. Skilled in maintaining vehicle cleanliness and fostering positive passenger relationships, ensuring a reliable and enjoyable transportation experience.
Experienced with safe and efficient driving practices, ensuring timely deliveries. Utilizes excellent route planning and vehicle maintenance skills to maintain operational efficiency. Track record of reliability and adaptability, consistently meeting transportation demands.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Driver
Uber, Lyft
10.2016 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Maintained professional and friendly demeanor during rideshare trips.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Responded to passenger concerns and complaints politely and professionally.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
- Followed company guidelines and policies when interacting with passengers.
- Built and maintained positive relationships with passengers by providing friendly and professional service.
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
- Picked up riders at designated locations and greeted upon vehicle entry.
- Increased repeat business through exceptional customer service, resulting in numerous positive reviews on the rideshare platform.
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
- Completed daily vehicle maintenance and repair to guarantee dependable and safe ride.
- Boosted earnings through efficient route planning and strategic scheduling of rides.
- Maintained excellent ratings from passengers by consistently delivering friendly service and timely pickups.
- Built rapport with passengers through engaging conversations, fostering a sense of trust and reliability in service delivery.
Education
Music Business
Columbia College, Chicago
Chicago, ILSkills
- Time management
- Valid Driver's license
- Customer service
- Clean driving
- Excellent navigation
- Punctuality
- Passenger transportation
- Customer engagement
- Cleanliness
- Safe driving
- Route planning
Certification
HIPPA Certified 6/2024
Bloodborne Pathogen Certified 8/2024
Timeline
Driver
Uber, Lyft
10.2016 - Current
Music Business
Columbia College, Chicago
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