McKinley Davis
Knoxville,TN
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Catering Coordinator
Carrabba's Restaurant
08.2023 - 02.2024
- Monitored employee performance, providing constructive feedback for continuous improvement.
- Streamlined catering operations by efficiently managing inventory and food ordering processes.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Strengthened vendor relationships, negotiating competitive pricing for ingredients and supplies.
- Oversaw food preparation and monitored safety protocols.
Server
Carrabba's Italian Grill
01.2021 - 02.2024
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Bussed and reset tables to keep dining room and work areas clean.
- Inspected dishes and utensils for cleanliness.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Served food and beverages promptly with focused attention to customer needs.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Education
No Degree - Diagnostic Medical Sonography
South College
Knoxville, TN01.2026
High School Diploma -
Hardin Valley Academy
Knoxville, TN12.2022
Skills
- Cost controls
- Safe Food Handling
- Recruitment
- Work Planning and Prioritization
- Catering sales
- Coaching and Mentoring
- Monitoring Food Preparation
- Workflow Planning
- Scheduling
- Event Planning
- ServSafe
- Time Management
Certification
ServSafe License - (December 2023)
Languages
Spanish
Limited Working
Timeline
Catering Coordinator
Carrabba's Restaurant
08.2023 - 02.2024
Server
Carrabba's Italian Grill
01.2021 - 02.2024
No Degree - Diagnostic Medical Sonography
South College
High School Diploma -
Hardin Valley Academy