Mckinley Mingacci

•Delivered full guest service & hospitality while managing all bar duties as well as table sections in a highly fast paced restaurant environment

•Prepared & served all alcoholic beverages for both bar guests & restaurant guests

•Managed all to-go orders, call ins, bagging & packaging, & pickup coordination

•Maintained cleanliness, stocking, & money management behind the bar as well as opening & closing duties

•Built strong customer connections with every guest, gaining large amount of loyal & regular customers

•Thrived in a high pressure, fast paced environment while running food, handling everything behind the bar, serving table guests, & running togo service

•Supervised daily shift operations in fast paced retail & food service environment

•Managing all keyholder responsibilities while handling all cash deposits & money when opening & closing, including store security

•Handled all inventory & product ordering responsibilities on my shifts as well as directing all floor operations with staff (sending employees on breaks & assigning stations)

•Crafted beverages, stocked, & cleaned all stations while supporting & coaching other staff members

•Served as a keyholder to support staff on my shifts & ensure smooth service throughout the restaurant

•Managed cash drawers, opening/closing procedures, & store security

•Resolved all customer issues & complaints

•Maintained cleanliness & organization throughout all stations while running my set station & overseeing the floor