Mckinzie Doud
Brainerd,MN
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
Work History
Waitress
Ernies On Gull
05.2023 - 08.2023
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
Waitress
Boulder Tap House
01.2023 - 05.2023
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
Style Consultant
Target 🎯
05.2022 - 02.2023
- Greeted all clients with warm smile and asked open-ended questions to better understand his or her needs.
- Maintained inventory by assisting co-workers with stocking shelves, pricing items and placing products on display.
- Brainstormed and implemented new floor designs, merchandise displays and sales advertisements.
- Helped clients create new outfits with existing clothing and accessories.
Housekeeper
Craguns On Gull
03.2022 - 05.2022
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Waitress/Food Runner
Longmont Public House
01.2021 - 12.2021
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Collaborated well with other food runners to deliver orders accurately.
- Cleaned and sanitized food preparation and serving areas.
Education
Associate of Science - Nursing
Central Lakes College
Brainerd, MN05.2023
High School Diploma -
Silver Creek High School
Longmont, CO05.2022
Skills
- Billing and Payment Processing
- Performance Improvement
- Standards Compliance
- Age Verification
- Guest Service and Support
- Vacuuming and Sweeping
- Quality Assurance Controls
- Lost and Found Management
- Technical Sketches
Timeline
Waitress
Ernies On Gull
05.2023 - 08.2023
Waitress
Boulder Tap House
01.2023 - 05.2023
Style Consultant
Target 🎯
05.2022 - 02.2023
Housekeeper
Craguns On Gull
03.2022 - 05.2022
Waitress/Food Runner
Longmont Public House
01.2021 - 12.2021
Associate of Science - Nursing
Central Lakes College
High School Diploma -
Silver Creek High School
Similar Profiles
Ariella GunterAriella Gunter
Summer Assistant at Ernies Piano WorksSummer Assistant at Ernies Piano Works
Mackenzie DietrickMackenzie Dietrick
Delivery Driver at Big ErniesDelivery Driver at Big Ernies
Sarah MilburnSarah Milburn
Server at Ernies TavernServer at Ernies Tavern