Demonstrated adaptability and extensive experience in leadership, problem-solving, and workflow prioritization.
Overview
12
12
years of professional experience
Work History
Store Manager
Bath and Body Works, Limited Brands
Lewis Center, Ohio
02.2024 - Current
Directed staff in task delegation to ensure alignment with project goals and timelines.
Developed and maintained weekly schedules to support operational efficiency and compliance with fiscal guidelines.
Conducted analysis of sales data to inform strategy adjustments and enhance performance.
Facilitated onboarding and development of new hires to enhance team performance.
Assessed employee performance metrics and pinpointed performance gaps to implement corrective measures.
Directed management of home office model store to enhance operational efficiency through testing of gifting and storage strategies.
Assistant Store Manager
Bath and Body Works
Polaris, Ohio
02.2023 - 02.2024
Analyzed data from financial reports to identify areas of improvement in business operations
Coached employees on customer service and selling techniques
Managed day-to-day operations including scheduling shifts, assigning tasks
Assistant Store Manager
Bath and Body Works
Lewis Center, Ohio
09.2021 - 02.2023
Directed employee tasks and time management, improving customer experiences
Coached employees on customer service and selling techniques
Built employee knowledge with training and mentoring
Supervisor
Bath and Body Works
Columbus, Ohio
03.2019 - 09.2021
Tracked company inventory and noted item shortages for future product orders
Communicated employee, customer and workplace needs to managers
Answered customer questions and made product recommendations according to needs
Delegated tasks to team members according to individual strengths
Key Holder
Bath and Body Works
Columbus, Ohio
06.2017 - 03.2019
Organized stock room and verified accurate labeling, logical placement and neat arrangement
Examined merchandise to ensure that it was correctly priced and displayed and that it functions as advertised
Keyholder
Bath and Body Works
Columbus, Ohio
09.2016 - 10.2017
Assigned employees to specific duties
Maintained clean and secure operating environment, driving safety and wellbeing of employees on shift
Oversaw shift operations to create quality products that met company standards
Held team members accountable during shift by effectively coaching to improve performance
Shift Lead Manager
Panera Bread
Westerville, Ohio
09.2014 - 06.2016
Performed work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise
Education
High School Diploma -
Westerville North High School
Westerville, Ohio
05.2016
Skills
Oversaw recruitment processes to attract top talent and build a skilled workforce Developed and implemented training programs to elevate employee capabilities and drive organizational success Fostered a culture of continuous learning and development within teams
Led initiatives to foster a culture of creativity within teams Championed original project ideas that aligned with strategic goals Guided team members in exploring innovative solutions to complex challenges
Implemented effective time management strategies to streamline workflow and meet deadlines
Provided guidance and mentorship to foster professional development and skill enhancement
Designed and implemented management training initiatives to foster team development and operational efficiency
Developed and implemented strategic merchandising plans to optimize inventory placement and improve customer experience
Developed and implemented strategic plans for special promotions aimed at driving sales growth
Oversaw implementation of Kronos timekeeping system to enhance workforce management Coordinated training sessions for staff to optimize usage of timekeeping tools Monitored timekeeping data to identify trends and improve operational efficiency