Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Md Ahnaf Morshed

San Jose,CA

Summary

Dynamic and results-driven professional with extensive experience in customer service and order management at Brookdale Assisted Living. Proven ability to enhance customer satisfaction through effective communication and cash handling. Skilled in point-of-sale operations and team collaboration, consistently ensuring a clean and organized dining environment.

Overview

1
1
year of professional experience

Work History

Server

Brookdale Assisted Living
San Jose, California
11.2024 - 04.2025
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Stayed informed about daily specials, new menu items, promotions.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Took orders from customers accurately and in a timely manner.
  • Handled money transactions accurately while following company procedures for handling cash payments.

Cafe Associate

Sams Club
Franklin, WI
04.2024 - 07.2024
  • Assisted in the preparation of sandwiches, salads, soups and other cafe items.
  • Maintained cleanliness of work area and restocked supplies as needed.
  • Trained new employees on operating procedures, product knowledge and customer service techniques.
  • Operated cash register to process payments from customers.
  • Handled special requests from customers in a timely fashion while ensuring satisfaction.

Team Member

Dunkin' Brands
Franklin, WI
02.2024 - 07.2024
  • Greeted customers upon entering the store with friendly demeanor.
  • Answered phone calls regarding inquiries about products or services.
  • Assisted customers with product selection and ordering process.
  • Organized inventory shelves for easy access and maintenance of stock levels.

Education

High School Diploma -

Silver Creek High School
San Jose, CA
06-2025

Skills

  • Customer service
  • Order management
  • Point-of-sale operation
  • Cash handling
  • Team collaboration
  • Inventory management

Languages

English
Limited
Hindi
Limited
Bengali
Professional

Timeline

Server

Brookdale Assisted Living
11.2024 - 04.2025

Cafe Associate

Sams Club
04.2024 - 07.2024

Team Member

Dunkin' Brands
02.2024 - 07.2024

High School Diploma -

Silver Creek High School

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