Md Asraful Islam
Attleboro,MA
Summary
Experienced Medical Receptionist adept in providing excellent administrative and clerical support in high volume medical offices. Skilled in maintaining schedules, making appointments, taking messages, and treating patients with care and respect. Bringing forth the ability to manage front desk settings with organization and a sense of calm. Eager to join a new medical office where I can utilize my skills to help others.
Overview
7
7
years of professional experience
Work History
Medical Secretary
Brown Urology
02.2023 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Kept information confidential and followed HIPAA guidelines to maintain patient trust.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained current and accurate medical records for patients.
- Registered new patients in electronic medical records prior to appointment scheduling.
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
- Supported office staff and operational requirements with administrative tasks.
- Located, checked in, and pulled medical records for patient appointments and incomplete charts.
Baker
Stop & Shop
07.2021 - Current
- Produced consistently high-quality baked goods for customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Complied with health and safety codes to protect staff and customers.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
Cashier
Speedway Gas Station
12.2021 - 01.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Performed cash, card and check transactions to complete customer purchases.
Area Sales Manager
Samsung Electronics
11.2016 - 05.2021
- Executed proven strategies to hit sales quota and help company achieve goals.
- Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Led sales region to increase sales and boost team morale.
- Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
Education
Master of Arts - Ennglish Literature
Govt Haraganga Collage
Bangladesh07.2018
Skills
- Online Systems
- Medical Terminology
- Long-Term Care
- Team Goals
- Customer Service
- Computer Proficiency
- Patient Referral
- Answer Telephones
Languages
Bengali
Native or Bilingual
Hindi
Full Professional
Timeline
Medical Secretary
Brown Urology
02.2023 - Current
Cashier
Speedway Gas Station
12.2021 - 01.2023
Baker
Stop & Shop
07.2021 - Current
Area Sales Manager
Samsung Electronics
11.2016 - 05.2021
Master of Arts - Ennglish Literature
Govt Haraganga Collage
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