Najib Alwan
Medical secretary
Hamtramck,MI
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
4
4
years of professional experience
Work History
Medical Secretary
Henry Ford Health system
11.2018 - 06.2020
- I started as a customer representative within the Henry Ford system and I was promoted to secretary for nine doctors
- During my time at Henry Ford my duties were, Make consult appointments for Hematology/Oncology patients
- Requested Medical records
- Procced slides
- Made phone calls to patients/ doctors
- Uploaded medical records
- Wrote multiple letters for patients
- Answered phone calls
- Sent out mail.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained current and accurate medical records for patients.
- Supported office staff and operational requirements with administrative tasks.
- Enhanced office productivity by handling high volume of callers per day.
- Maintained office supplies inventory by checking stock, anticipating department needs, and placing and expediting orders.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Registered and verified patient records before triage with most up-to-date information.
Medical Unit Secretary
Beaumont Troy
01.2019 - 08.2019
- Performed various administrative tasks by filing, copying and faxing documents.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Received and routed laboratory results to correct clinical staff members.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Registered and verified patient records before triage with most up-to-date information.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Unit Secertary
Ascension Detroit Moross Rd
04.2018 - 12.2018
- I started working with Ascension as a unit secretary during the midnight shift
- Performed administrative tasks
- Admitted patients
- TRANSFERED patients from one ward to another
- Helped nurses keeping medical records for patients
- Requested medical records from other hospitals
- Answered phone calls
- Paged doctors for urgent consults.
- Performed various administrative tasks by filing, copying and faxing documents.
Education
Associate of science - Biology
Wayne County Community College
06.2017
High school diploma -
Hamtramck high school
06.2012
Skills
- BLS CERTIFIED
- ABLE TO SPEAK AND WRITE ARABIC/ENGLISH
- EXPERINCE WITH EPIC
- MULTI-TASKER
- GREAT TEAM PLAYER
- MICROSOFT PROFICIENT
- HONEST
- RELIABLE
- Office Supplies and Inventory
- Team Goals
- Call Transfers
- Online Systems
- Critical Thinking
- Office Reception
- Insurance Verification
- Patient Services Management
- Medical Office Management
- Patient Appointment Coordination
- Scheduling Tests and Procedures
Activities
During my college years at WCCCD, I was the president of Student council. During my presidency with the student council I was able to go to meetings and help decide big decisions regarding the student body in college. Helped with project managements related to fundraisers for charity. I was also the president for my class during my high school years. I volunteered with the game on cancer foundation through Henry Ford Health System.
Languages
Arabic
Native or Bilingual
English
Full Professional
Timeline
Medical Unit Secretary
Beaumont Troy
01.2019 - 08.2019
Medical Secretary
Henry Ford Health system
11.2018 - 06.2020
Unit Secertary
Ascension Detroit Moross Rd
04.2018 - 12.2018
Associate of science - Biology
Wayne County Community College
High school diploma -
Hamtramck high school
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