M. Diane Tracy
Jenny Craig Coach
Nevada,TX
Summary
Spirited Coach committed to inspiring personal drive and self-confidence through motivational training and skills development. Employs example-based instruction style to build trust as hands-on leader. Believes in open, constructive communication between staff and team to set clear goals and build vision of excellence. Reliable employee seeking Center Director position. Offering excellent communication and good judgment. With 15 years of experience.
Overview
33
33
years of professional experience
Work History
Jenny Craig Coach
Jenny Craig Weight Loss Center
Nevada, TX
01.2007 - Current
- For fifteen years as a Jenny Craig Coach, providing support and counseling to clients by helping them stay motivated , gain skills and knowledge to create permanent lifestyle changes. Giving clients the right tools to change their habits and build their confidence to achieve their ultimate goals and change their future, and live a more healthy and fulfilled life.
- Opening and closing duties.
- Meeting daily with clients.
- Providing superior customer service.
- Increased sales and upgraded programs to new clients.
- Managed 55+ clients per week, banking, stocking food room, keeping center stocked with supplies.
- Contacting facilities for any repairs needed.
- Established trust with clients as well as co-workers.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Received and processed stock into inventory management system
- Proved successful working within tight deadlines and fast-paced atmosphere
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Worked with customers to understand needs and provide excellent service
Fabulous Curves Coach
Curves Fitness Center
Vancouver, WA
05.2012 - 08.2021
- Increased member strength, agility and balancing skills through daily circuit training.
- Promoted proper stretching, warmups and conditioning exercises to prevent injuries.
- Oversee daily operation in facility . Training of all new employees Training new members on machines as well as continually working with clients to improve their overall fitness and health.
- Lead strength and balance classes each shift.
- Handling any complaints or problems in a professional manner.
- Introducing membership to prospective members from start to finish with signing of contract.
Sales Associate
JOANN Fabrics And Crafts
Vancouver, WA
10.2012 - 05.2021
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations
- Solved customer challenges by offering relevant products and services
- Maintained customer satisfaction with quick and professional handling of product returns
- Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers
- Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line
Education
Some College (No Degree) - Basic Studies
Tillamook Bay Community College
Tillamook, ORHigh School Diploma -
St. Mary's Academy
Portland, OR05.1976
Skills
- Ability to motivate clients to become their personal best
- Computer Skills
- Clear Communication
- Professionalism
- Inventory Control procedures
- Work well within team
- Ability to work under pressure
- Able to style flex to meet needs of individuals
- Work Independently
- Outgoing sales with track record of driving increased sales
- Professional demeanor
- Adapt to diverse groups
- Shipment processing
- Multi-tasking strength
- Relationship building
- Self-Motivated
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
It is never too late to be what you might have been.
George Eliot
Timeline
Sales Associate
JOANN Fabrics And Crafts
10.2012 - 05.2021
Fabulous Curves Coach
Curves Fitness Center
05.2012 - 08.2021
Jenny Craig Coach
Jenny Craig Weight Loss Center
01.2007 - Current
Some College (No Degree) - Basic Studies
Tillamook Bay Community College
High School Diploma -
St. Mary's Academy
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