Md Jobair Hossain
Reno
Summary
Hardworking Associate stays on top of fast-paced performance demands with thoughtful prioritization and stringent time management. Resourceful problem-solver with excellent communication and business acumen. Meets individual targets with attention to detail and quick-learning nature. Communication skills, support company growth
Respectful Front Desk Agent with extensive background in hospitality industry. Committed to creating memorable experiences for guests. Recognized for cordially answering phones, greeting guests and managing check-in and check-out processes.
Customer-focused Front Desk Agent known for high productivity levels and efficient task completion. Specialize in effective communication, problem-solving, and time management skills. Excel in environments requiring ability to handle multiple tasks simultaneously and adapt to changing priorities. Bring strong interpersonal skills to connect with guests, ensuring positive experiences and fostering repeat business.
Overview
2
2
years of professional experience
Work History
Front Desk Agent
GSR
Reno
03.2025 - Current
- Worked with team members to accomplish tasks and meet targets.
- Demonstrated positive approach to daily operational tasks.
- Helping the guests
- Set up and organized merchandise displays
- Engaging with guests
- Coordinated room assignments based on guest preferences and availability.
- Handled guest complaints professionally and sought effective resolutions.
- Processed payments and maintained accurate financial records for transactions.
- Collaborated with housekeeping to ensure room readiness for arrivals.
- Provided local area information to enhance guest experiences during stays.
- Maintained front desk cleanliness and organized brochures and materials.
- Assisted with check-in and check-out procedures for guests.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Restocking merchandise
- Greeted guests warmly and assisted with check-in procedures.
Walmart
Associate
Reno
07.2023 - 03.2025
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
Handling cashes,
Helping guests
Education
University of Nevada
High School Diploma -
Damonte Ranch High School
Reno, Nevada 08.2023 - 08/2025
Skills
- Workplace Safety
- Guest engagement
- Room assignment coordination
- Payment processing
- Front desk operations
- Local area knowledge
- Customer service
- Inventory management
- Effective communication
- Time management
- Listening skills
- Sales expertise
- Guest relations
- Housekeeping
- Safety and security procedures
- Cash Handling
- Reservation systems
- Property management systems
- Financial records oversight
- Credit and cash payments
- Reservations
- Hospitality services
- Management Support
- Communication
- Decision making
- Problem solving
- Critical thinking
Languages
English, Bengali and Hindi
Timeline
Front Desk Agent
GSR
03.2025 - Current
High School Diploma -
Damonte Ranch High School
08.2023 - 08/2025
Walmart
Associate
07.2023 - 03.2025
University of Nevada