Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

MD UJJAL HUSSAIN KHAN

Buffalo,NY
MD UJJAL HUSSAIN KHAN

Summary

Dynamic and dedicated food service professional with a strong work ethic and proven problem-solving skills, honed at The Buffalo Club. Expert in table service and anticipating customer needs, consistently delivering exceptional dining experiences. Adept at training and mentoring staff, ensuring a collaborative and efficient work environment.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

2026
years of professional experience
1
Certification

Work History

The Buffalo Club

Food Runner

Job overview

  • Greeted customers and provided outstanding customer service.
  • Engaged in suggestive selling and other sales techniques.
  • Set up advertising signs and displays on shelves, counters and tables.
  • Addressed customer complaints and inquiries to verify satisfaction.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Monitored dining room inventory and replenished as necessary.
  • Assisted with bussing tables and cleaning up spills.
  • Checked dining area supplies of linens, wrapped silverware, and replenished low stock.

JAZZOLINE Restaurant and Bar

Assistant Server/Food Runner
06.2021 - 05.2023

Job overview

  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Bussed tables between courses and load and unloaded trays to expedite tasks.
  • Assisted with dining room set up prior to and after service period.
  • Refilled drinks and condiments and restocked serving areas to minimize delays.
  • Communicated customer needs clearly to kitchen staff for fast, accurate orders.
  • Supported fast table turnover by taking customer orders and payments accurately and efficiently.
  • Answered customers' questions, recommended items, and recorded order information.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.

The Chocolate Bar

Server Assistant
05.2022 - 10.2022

Job overview

  • Complied with all food safety and sanitation regulations to reduce restaurant risks.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods to promptly answer customer questions.
  • Maintained clean, safe and organized work environment to safeguard servers and patrons.
  • Greeted customers warmly to provide exceptional customer service.
  • Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
  • Answered customer questions about food and beverage items and assisted with menu selections.

Amazon

Customer Returns Associate
12.2021 - 05.2022

Job overview

  • Used distributor and manufacturer websites to process orders and request returns.
  • Inspected returned products for damages.
  • Determined return stock for account credit or non-credit.
  • Performed inventory of product on returns carts.
  • Collaborated with team members to facilitate returns quickly and provide outstanding customer service.

Inchins Bamboo Garden

Prep Cook
10.2020 - 10.2021

Job overview

  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Trained and assisted new kitchen staff members.
  • Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
  • Coordinated checklists to keep kitchen clean, stocked and sanitary.

Gerber Group

Lead Barback
06.2019 - 03.2020

Job overview

  • Restocked ice, condiments, and snacks.
  • Replaced empty kegs and soda syrups.
  • Delivered food to customers at bar and tables.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Learned how to make wide variety of mixed drinks.
  • Coordinated with servers and bartenders to maintain smooth operation of bar area.
  • Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
  • Checked dining area supplies of linens, wrapped silverware, and replenished low stock.

Doughnut Plant

Bakery Worker
05.2018 - 06.2019

Job overview

  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Mixed dough, scaled breads, and cakes, fried doughnuts and performed baking duties.
  • Decorated and merchandised quality bakery goods to build business reputation and revenue base.

Britesmith Brewing

Food Runner/ Expo
03.2024 - 04.2025

Job overview

  • Established rapport with customers by providing friendly and attentive service.
  • Processed payments for orders and provided customers with change.
  • Operated dishwashers and other kitchen equipment according to safety guidelines.
  • Offered product samples, answered questions and helped customers find items.

Education

SUNY Buffalo State
Buffalo, NY

Bachelor’s Degree from Hospital Administration

University Overview

Erie Community College
Buffalo, NY

Associate Degree In Applied Science from Hospitality Administration And Management
05.2025

University Overview

Erie Community College
Buffalo, NY

GED
12.2022

University Overview

Skills

  • Table resetting
  • Dining room assistance
  • Service station maintenance
  • Table service
  • Foodservice
  • Table setting
  • Problem-solving
  • Anticipating customer needs
  • Training and mentoring
  • Order delivery practices
  • Opening and closing procedures
  • Safe food handling
  • Teamwork and collaboration
  • Menu memorization
  • Quick learner
  • Active listening
  • Kitchen support
  • Strong work ethic
  • Heavy lifting

Certification

Food ServSafe Manager

TIPS CERTIFICATION

ALCOHOL SERVING CERTIFICATION

Timeline

Food Runner/ Expo
Britesmith Brewing
03.2024 - 04.2025
Server Assistant
The Chocolate Bar
05.2022 - 10.2022
Customer Returns Associate
Amazon
12.2021 - 05.2022
Assistant Server/Food Runner
JAZZOLINE Restaurant and Bar
06.2021 - 05.2023
Prep Cook
Inchins Bamboo Garden
10.2020 - 10.2021
Lead Barback
Gerber Group
06.2019 - 03.2020
Bakery Worker
Doughnut Plant
05.2018 - 06.2019
Food Runner
The Buffalo Club
SUNY Buffalo State
Bachelor’s Degree from Hospital Administration
Erie Community College
Associate Degree In Applied Science from Hospitality Administration And Management
Erie Community College
GED