I am a compassionate and dedicated individual seeking a position in your organization to utilize my strong communication skills and attention to detail to provide an exceptional job and support the team in a fast-paced environment.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Teleperformance
Montego Bay
09.2018 - 04.2023
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions
Remained calm and professional in stressful circumstances and effectively diffused tense situation
Answered inbound calls, chat and emails to facilitate customer service.