Meadow Welch
Howell,MI
Summary
Friendly Waitress Trainer offering 2 years of hands-on experience in restaurant industry. Communicative and punctual individual polished in training new servers and providing ongoing instruction. Commended for first-rate workmanship abilities and phenomenal customer service skills.
Overview
5
5
years of professional experience
Work History
Waitress Trainer
Leos Coney Island
Howell, MI
08.2023 - 10.2023
- Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
- Enhanced team efficiency by organizing shift schedules, delegating tasks, and ensuring timely completion of responsibilities.
- Increased overall restaurant performance through comprehensive staff training on menu items, upselling techniques, and company policies.
- Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
- Implemented proper food handling procedures for a clean and safe dining environment, resulting in fewer customer complaints.
- Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
- Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Taught servers to memorize menu ingredients and provide information on preparation methods.
Babysitter
Private Family Client
Howell, MI
08.2022 - 08.2023
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Enhanced children''s social skills by organizing group activities and encouraging teamwork.
- Promoted healthy habits by preparing nutritious meals and snacks for children daily.
- Assisted in developing self-confidence with age-appropriate responsibilities and chores.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Managed schedules for multiple children, ensuring timely transportation to extracurricular activities while maintaining open communication with parents regarding scheduling needs.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Provided compassionate care during emergencies or illness, administering first aid when necessary and communicating promptly with parents regarding any concerns or incidents.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Ensured proper hygiene among kids under my care by teaching them about personal cleanliness thus promoting good health habits.
Front of House Manager
Hotel Hickman
Pinckney, MI
04.2019 - 12.2019
- Enhanced customer satisfaction by implementing effective front of house management strategies.
- Streamlined operations for improved efficiency and cost savings by overseeing staff scheduling, inventory, and ordering processes.
- Boosted team morale through regular performance feedback sessions and recognition of exceptional work.
- Developed strong relationships with guests, addressing complaints promptly and ensuring a positive dining experience.
- Maintained high standards of cleanliness and organization throughout the establishment, ensuring compliance with health codes and regulations.
- Reduced wait times for customers by optimizing seating arrangements and implementing effective table management practices.
- Managed cash handling procedures, reconciling daily sales reports, and maintaining accurate records for financial reporting purposes.
- Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.
- Performed cash handling activities and secured nightly bank deposits.
- Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
Education
Associate of Applied Science - Dental Assisting
05.2025
High School Diploma -
05.2023
Skills
- Reservation Management
- Menu Knowledge
- Positive Attitude
- Energy and Enthusiasm
- Excellent Communication
- Empathy and Understanding
- Customer Service
- Organizational Skills
- Professionalism
Timeline
Waitress Trainer - Leos Coney Island
08.2023 - 10.2023
Babysitter - Private Family Client
08.2022 - 08.2023
Front of House Manager - Hotel Hickman
04.2019 - 12.2019
Oakland Community College - Associate of Applied Science, Dental Assisting
Howell High School - High School Diploma,