Open To Work
Meagan Johnson
Lynnwood
Work Preference
Summary
Compassionate and dedicated healthcare professional with experience in patient care, medical support, and clinical settings. Previously certified as a Medical Assistant with hands-on experience in ophthalmology and clinical training. After taking time away from the workforce to focus on personal health and family responsibilities, I am eager to return to a meaningful career serving others while committed to providing respectful, person-centered care with supporting the physical, emotional, and social well-being of those I serve.
Overview
2
2
years of post-secondary education
22
22
years of professional experience
Work History
Restaurant Team Member
Mod
Everett
04.2020 - Current
- Delivered exceptional customer service, enhancing guest satisfaction in a fast-paced restaurant.
- Prepared and assembled food items, ensuring quality and consistency per company standards.
- Maintained cleanliness and organization of workstations throughout shifts.
- Conducted hands-on training sessions, improving team skills and operational effectiveness.
- Provide manager support.
- Collaborated with kitchen staff to ensure timely food delivery to customers.
- Resolved customer complaints swiftly, maintaining a positive dining experience.
- Assisted in taking customer orders and providing recommendations.
- Processed payments accurately and efficiently using POS system.
- Followed health code regulations when handling food items safely.
- Cleaned cooking equipment after use according to safety protocols.
- Communicated effectively with kitchen staff regarding customer orders and special requests.
Optical Technician
Family Vision Center
Anchorage
04.2015 - 07.2017
- Completed administrative tasks related to record keeping and documentation.
- Conducted physical examinations on patients to determine their vision needs.
- Supported optometrist with vision screenings and exams by prepping rooms with medical instruments.
- Assisted with visual field testing, ocular photography, optical coherence tomography and pre-exam data collection.
- Conducted lens fittings and measurements for accurate prescriptions.
- Provided customer support regarding eyewear options and care.
- Collaborated with optometrists to ensure optimal patient outcomes.
- Trained new staff on equipment usage and safety protocols.
- Maintained clean, organized and well-stocked examination rooms by resetting spaces between appointments.
- Analyzed chart in preparation of patient engagement to review diagnostic testing, photos and preventive measures needed.
Volunteer
Palmer Pioneer Senior Center
Palmer
05.2004 - 12.2006
- Delivered companionship and support to seniors, enhancing emotional well-being.
- Facilitated support and assistance to community members, fostering a sense of belonging.
- Assisted staff with daily operations, contributing to smooth organizational functions.
- Coordinated activities for seniors, enhancing community engagement and participation.
- Helped with prep, set up, and breakdown of community and public events.
Education
Certified Medical Assistant - Medical Social Work
Charter College
Anchorage, AK 04.2010 - 09.2011
Externship - 180 Hours
Wasilla Medical Clinic
08.2011 - 10.2011
Skills
- Attention to detail
- Clinical assistance
- Patient engagement
- Medical terminology
- Time management
- Problem solving
- Effective communication
- Customer service
- Training and mentoring
- Proper sterilization techniques
- Immunization administration
- Patient assessments and care
- Compassionate
- Wound care specialist
- Professional bedside manner
- Medical records management
- HIPAA compliance
- Patient feeding
- Monitoring patient progress
- Vital signs and examinations
- Patient care
- Conflict resolution
- Organization skills
- Companionship and emotional support
- Medication administration
- Healthcare ethics
Timeline
Restaurant Team Member
Mod
04.2020 - Current
Optical Technician
Family Vision Center
04.2015 - 07.2017
Externship - 180 Hours
Wasilla Medical Clinic
08.2011 - 10.2011
Certified Medical Assistant - Medical Social Work
Charter College
04.2010 - 09.2011
Volunteer
Palmer Pioneer Senior Center
05.2004 - 12.2006