Meagan Mullis
Jasper,IN
Summary
Dedicated Guest Service Associate committed to maintaining customer satisfaction and contributing to the company's success. Outgoing and polite professional possessing strong problem-solving and conflict-resolution abilities. Offering a 3 year background providing exemplary guest services such as handling guest concerns and complaints, facilitating concierge services, and recommending local hot spots and attractions.
Overview
5
5
years of professional experience
Work History
Route Manager
Meyer Logistics
05.2024 - Current
- Develop and optimize delivery or service routes using route management software or manual planning
- Analyze and adjust routes to maximize efficiency, reduce fuel costs, and minimize travel time
- Supervise and support a team of drivers, delivery personnel, or field service agents
- Coordinate schedules, shifts, and assignments to ensure route coverage
Food Service Worker
Upland Brewing Company
04.2023 - 05.2024
- I help customer with any needs, while working in the restaurant
- I also am a beverage cart girl on the Pfau golf course through Upland
Guest Service Associate
Lake Rudolph
06.2020 - 08.2022
- Ran reports detailing daily guest numbers, accounting expenses and income and room service usage
- Identified and explained room and property amenities to guests, supplying guests with information regarding hours of operation and maps to assist guests in finding way around property
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention
- Oversaw fast-paced front desk operations and guests' needs at busy facility
Education
Master of Science - Criminology
University of Central Florida
Orlando, FL12.2025
Bachelor of Arts - Psychology
Indiana University Bloomington
05.2024
Bachelor of Arts - Criminal Justice
Indiana University Bloomington
05.2024
Skills
- Guest Errands
- Business Services
- Recreational Advice
- Communication skills
- Leadership
- Problem Solving
Timeline
Route Manager
Meyer Logistics
05.2024 - Current
Food Service Worker
Upland Brewing Company
04.2023 - 05.2024
Guest Service Associate
Lake Rudolph
06.2020 - 08.2022
Master of Science - Criminology
University of Central Florida
Bachelor of Arts - Psychology
Indiana University Bloomington
Bachelor of Arts - Criminal Justice
Indiana University Bloomington
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