Summary
Overview
Work History
Education
Skills
Timeline
Generic

Meagan Null

Mexico,MO

Summary

Motivated Patient Account Representative offering 2+ years of healthcare and customer service experience. Highly effective time management, conflict resolution and communication skills.

Overview

10
10
years of professional experience

Work History

Patient Account Representative

MU Healthcare
03.2021 - Current
  • Worked with outside entities to resolve issues with billing, claims and payments.
  • Utilized computer programs to create, letters and other documents.
  • Electronically submitted bills according to compliance guidelines.
  • Responded to patient, family and external payer inquiries.
  • Researched billing errors and discrepancies to initiate corrective action.

ADMINISTRATIVE SUPPORT CLERK

Women's Eastern Reception, Diagnostic And Corrections Center
05.2017 - 03.2021
  • Input offender data into the Missouri Uniform Law Enforcement System to verify for warrants, and communicating with agencies nationwide to arrange extradition, if necessary
  • Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers
  • Answer telephones, direct calls, and take messages
  • Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail
  • Compile, copy, sort, and file records of offender sentence and judgments
  • Review files, records, and other documents to obtain information to respond to requests
  • Add new material to file records or create new records as necessary
  • Perform general office duties such as typing, operating office machines, and sorting mail
  • Sort or classify information according to guidelines, such as content, purpose, user criteria, or chronological, alphabetical, or numerical order
  • Effectively communicate with inside and outside organizations to maintain proper day to day functioning of the office
  • Review records for completeness, accuracy, and compliance with regulations
  • Release information to persons or agencies according to regulations
  • Maintain confidentiality of offender files and information such as, release dates, court dates, and medical outings
  • Reviewing Missouri CaseNet and communicating with Court Clerks and
  • Judges to determine if a warrant is necessary prior to an offender release.

911 Emergency Dispatcher

Audrain County E-911 Joint Communications
10.2013 - 04.2017
  • Question callers to determine their locations, and the nature of their problems to determine type of response needed.
  • Received 911 and non-emergency calls and dispatched calls to appropriate agencies and officers on duty.
  • Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
  • Read system maps and caller information, and documented details in system.
  • Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
  • Assessed emergency requests and made quick judgment calls to determine appropriate action.

Education

High School Diploma -

VAN-FAR R-1 HIGH SCHOOL
Vandalia, MO

Skills

    • Excellent verbal and writing skills
    • Well versed in the operation of Microsoft Office
      • Have initiated and implemented projects that converted manual files to electronic files
      • Medical Billing

Timeline

Patient Account Representative

MU Healthcare
03.2021 - Current

ADMINISTRATIVE SUPPORT CLERK

Women's Eastern Reception, Diagnostic And Corrections Center
05.2017 - 03.2021

911 Emergency Dispatcher

Audrain County E-911 Joint Communications
10.2013 - 04.2017

High School Diploma -

VAN-FAR R-1 HIGH SCHOOL

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Meagan Null