Professional Summary
Overview
Work History
Skills
Certification
Timeline

Meagan Reinhardt

IHOP
Hiram,GA
1
Certification
2
years of professional experience

Dynamic customer service professional with 2 years as Assistant Manager at IHOP, excelling in team leadership and staff training. Proven ability to enhance customer satisfaction and streamline operations, effectively managing cash handling and decision-making processes. Committed to fostering a motivated team environment while achieving operational goals.

Work History

Assistant Manager

2 Years 5 Months
IHOP | 05.2024 - Current

MEAGAN REINHARDT

Customer Service Professional | Assistant Manager

PROFESSIONAL SUMMARY

Reliable and hardworking customer service professional with 2 years of experience as an Assistant Manager at IHOP. Experienced in assisting customers, handling difficult situations, supporting employees, managing daily operations, and working effectively in fast-paced environments. Seeking a customer service position where strong communication, leadership, and problem-solving skills can be used to provide excellent service.

CORE SKILLS

- Customer Service

- Customer Relations

- Conflict Resolution

- Team Leadership

- Employee Training

- Cash Handling

- Problem Solving

- Communication

- Multitasking

- Time Management

- Fast-Paced Work Environments

- Daily Operations

PROFESSIONAL EXPERIENCE

Assistant Manager

IHOP

2 Years

- Provided professional and friendly customer service.

- Assisted customers with questions, concerns, and complaints.

- Supervised and supported employees during daily operations.

- Helped train new employees and provided guidance to team members.

- Handled cash transactions and assisted with financial procedures.

- Maintained a clean, organized, and welcoming environment.

- Worked efficiently during busy shifts while maintaining customer satisfaction.

- Communicated with customers, employees, and management to resolve issues.

- Assisted management with daily restaurant operations.

EDUCATION

GED

2011

ADDITIONAL QUALIFICATIONS

- Dependable and hardworking

- Strong communication skills

- Comfortable working with the public

- Able to handle difficult customer situations professionally

- Works well independently and as part of a team

- Quick learner and adaptable

- Strong attention to detail

REFERENCES

Available upon request.

Skills

Customer service
Money handling
Team leadership
Decision-making
Team motivation
Staff training and development
Staff management
Employee scheduling
Cost control

Certification

Servsafe

Timeline

Assistant Manager

IHOP
05.2024 - CurrentRead More
Meagan Reinhardt