Dynamic customer service professional with 2 years as Assistant Manager at IHOP, excelling in team leadership and staff training. Proven ability to enhance customer satisfaction and streamline operations, effectively managing cash handling and decision-making processes. Committed to fostering a motivated team environment while achieving operational goals.
MEAGAN REINHARDT
Customer Service Professional | Assistant Manager
PROFESSIONAL SUMMARY
Reliable and hardworking customer service professional with 2 years of experience as an Assistant Manager at IHOP. Experienced in assisting customers, handling difficult situations, supporting employees, managing daily operations, and working effectively in fast-paced environments. Seeking a customer service position where strong communication, leadership, and problem-solving skills can be used to provide excellent service.
CORE SKILLS
- Customer Service
- Customer Relations
- Conflict Resolution
- Team Leadership
- Employee Training
- Cash Handling
- Problem Solving
- Communication
- Multitasking
- Time Management
- Fast-Paced Work Environments
- Daily Operations
PROFESSIONAL EXPERIENCE
Assistant Manager
IHOP
2 Years
- Provided professional and friendly customer service.
- Assisted customers with questions, concerns, and complaints.
- Supervised and supported employees during daily operations.
- Helped train new employees and provided guidance to team members.
- Handled cash transactions and assisted with financial procedures.
- Maintained a clean, organized, and welcoming environment.
- Worked efficiently during busy shifts while maintaining customer satisfaction.
- Communicated with customers, employees, and management to resolve issues.
- Assisted management with daily restaurant operations.
EDUCATION
GED
2011
ADDITIONAL QUALIFICATIONS
- Dependable and hardworking
- Strong communication skills
- Comfortable working with the public
- Able to handle difficult customer situations professionally
- Works well independently and as part of a team
- Quick learner and adaptable
- Strong attention to detail
REFERENCES
Available upon request.
Servsafe