Summary
Overview
Work History
Education
Skills
Timeline
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Meagan Scott

Killeen,Texas

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

3
3
years of professional experience

Work History

Digital Personal Shopper

Walmart
01.2021 - Current
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick-up.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor

Food Service Team Member

Topps Homestyle Cooking
06.2020 - 09.2020
  • Greeted customers at counter to fulfill requests and answer questions.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and companies.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Kept register accurate through correct billing, payment processing, and cash management practices.
  • Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples, and responses to particular requests
  • Managed over 50 customer calls and texts per day
  • Increased Sales by 10%

Education

High School Diploma -

Killeen High School
Killeen, TX
05.2017

Skills

  • Inventory Management Systems
  • Purchase Needs Determination
  • Delivery Management
  • Guest Satisfaction
  • Technical Support
  • Effective Multitasking
  • Time Management
  • Verbal and Written Communication
  • Detail-oriented
  • Flexible Schedule
  • Fast pasted
  • Can work well with others
  • Independent Worker
  • Love to learn new things

Timeline

Digital Personal Shopper

Walmart
01.2021 - Current

Food Service Team Member

Topps Homestyle Cooking
06.2020 - 09.2020

High School Diploma -

Killeen High School

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Meagan Scott