Summary
Overview
Work History
Education
Skills
Timeline

Evan Kimmick

Mesa,AZ

Summary

High-energy Customer Service management professional offers proven skills in strengthening operational procedures, enhancing team productivity and streamlining processes. Adaptable in changing environments with strategic decision-making skills. Performance-oriented and hardworking to create approaches to boost long-term business success.

Overview

10
10
years of professional experience

Work History

Digital Personal Shopper

Walmart
Mesa, A
06.2022 - 07.2022
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Helped customers locate products and checked store system for merchandise at other sites.

Infantryman (11B)

Army National Gaurd
06.2016 - 06.2022
  • Responded to emergencies with speed, efficiency and knowledgeable assistance.
  • Performed as fire team member during situational training exercises and infantry dismounted battle drills.
  • Patrolled designated coverage areas and evaluated terrain for defensive use.
  • Led fire team during infantry dismounted battle drills and situational training exercises.
  • Led fire teams during battle drills and training exercises.
  • Constructed and camouflaged infantry positions and equipment to prevent detection.
  • Kept up-to-date on mission objectives by researching intelligence targets to understand significance in geopolitical context.

Assistant Kitchen Manager

Pei Wei
04.2018 - 03.2022
  • Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning.
  • Checked and tested foods to verify quality and temperature.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Developed kitchen staff through training, disciplinary action and performance reviews.
  • Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
  • Wiped down counters using sanitizing spray to prevent cross-contamination among food items.
  • Motivated staff to perform at peak efficiency and quality.
  • Oversaw food preparation and monitored safety protocols.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.

Assistant General Manager

Villa Restaurant Group
11.2019 - 03.2020
  • Resolved problems promptly to elevate customer approval.
  • Handled cash accurately and prepared deposits.
  • Motivated, trained and disciplined employees to maximize performance.
  • Managed team schedule with eye for coverage needs and individual strengths.
  • Enforced quality assurance protocols to deliver ideal customer experiences.
  • Mentored and motivated team members to achieve challenging business goals.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Oversaw computer database and physical filing systems.
  • Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.

Education

Bachelor of Science - Computer Science

Full Sail University, Winter Park, FL
05.2024

High School Diploma -

East Valley High School, Mesa, AZ
12.2015

Skills

  • Loyalty Programs
  • Sales Proficiency
  • Inventory Management Systems
  • Prioritizing Orders
  • Accurate Money Handling
  • Attention to Detail
  • Providing Feedback
  • Purchase Recommendations
  • Personal Shopping
  • Heavy Lifting
  • Customer Service
  • Information Management
  • Telephone Reception

Timeline

Digital Personal Shopper - Walmart
06.2022 - 07.2022
Assistant General Manager - Villa Restaurant Group
11.2019 - 03.2020
Assistant Kitchen Manager - Pei Wei
04.2018 - 03.2022
Infantryman (11B) - Army National Gaurd
06.2016 - 06.2022
Full Sail University - Bachelor of Science, Computer Science
East Valley High School - High School Diploma,
Evan Kimmick