Meaghan Dolan
Nacogdoches,TX
Summary
Dynamic professional with a proven track record at Burke, excelling in conflict mediation and resident hall supervision. Skilled in creating safe spaces, transportation and fostering community, significantly enhancing resident satisfaction. Demonstrates exceptional behavior management and mental health support, contributing to a harmonious living environment and achieving operational improvements.
Overview
14
14
years of professional experience
Work History
Residential Assistant
Burke
11.2018 - 01.2024
- Facilitated conflict resolution between residents when necessary, promoting a harmonious living environment for all occupants.
- Contributed to staff meetings, sharing progress reports and providing suggestions on potential operational improvements.
- Enhanced resident satisfaction by addressing concerns and resolving issues in a timely manner.
- Assisted with move-in and move-out processes, ensuring smooth transitions for new and departing residents.
- Logged and filed incident reports, detailing significant occurrences during assigned shifts.
- Attended continuing training sessions on techniques and methods.
- Conducted regular safety inspections of common areas and individual units to ensure compliance with local regulations and policies.
- Improved facility cleanliness by organizing and supervising regular maintenance tasks.
- Participated in therapeutic treatment teams, working to help residents reach individual wellness goals.
- Promoted a sense of community among residents through the planning and execution of social events and activities.
- Served as a liaison between residents and property management staff to address concerns promptly, improving overall satisfaction ratings.
- Aided residents in completing daily routines of care and activities.
- Observed and documented resident progress, reporting recorded metrics to house manager.
- Daily transportation to and from medical checks and appointments along with group outings and daily drop offs at designated workshops and employments for said individuals.
Secretary
Richardson Automotive
04.2013 - 11.2018
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Delivering necessary parts to surrounding counties.
Direct Support Professional
Lufkin State Supported Living Center
01.2010 - 04.2013
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
- Transported clients to medical and dental appointments to provide support.
- Monitored progress and documented patient health status changes to keep care team updated.
- Collaborated with interdisciplinary teams to develop comprehensive support strategies for each client''s unique needs.
- Served as a reliable point of contact for family members, maintaining open lines of communication about client progress and addressing any concerns promptly.
Education
High School Diploma -
Central Heights High School
Nacogdoches, TX05.2006
Skills
- Resident hall supervision
- Conflict Mediation
- Behavior Management
- Daily Living Skills
- Patient Transport
- Mental Health Support
- Safe Space Creation
- Individual Service Plans
Timeline
Residential Assistant
Burke
11.2018 - 01.2024
Secretary
Richardson Automotive
04.2013 - 11.2018
Direct Support Professional
Lufkin State Supported Living Center
01.2010 - 04.2013
High School Diploma -
Central Heights High School
Similar Profiles
AARON BIELENBERGAARON BIELENBERG
Maintenance Supervisor at BurkeMaintenance Supervisor at Burke
GUILLERMO QUINTEROSGUILLERMO QUINTEROS
Assistant Superintendent at BurkeAssistant Superintendent at Burke
Thea CooperThea Cooper
Retail Associate at BurkeRetail Associate at Burke