Meaghan Hegarty
Summary
Recent Criminology graduate with a double minor in Cyber Criminology and Sociology seeking to transition into the cybersecurity field. Brings professional experience across customer relations, recruiting, operations, and fast-paced service environments, with strong communication, problem-solving, and organizational skills. Experienced in handling sensitive information, managing professional interactions, and adapting quickly in team-oriented settings. Motivated to apply analytical thinking, attention to detail, and interpersonal skills within a cybersecurity-focused role.
Overview
7
7
years of professional experience
Work History
Server
Black Horse Tavern
04.2019 - Current
- Provided attentive customer service in a bustling restaurant, effectively handling 8–10 tables at peak times to ensure guest satisfaction.
- Managed end-of-shift reconciliation of receipts and payments, ensuring accuracy in cash and card transaction processing.
- Implemented training sessions for new servers, focusing on menu details, POS system operation, and adherence to customer service expectations.
- Streamlined communication among kitchen and bar personnel to optimize service flow and achieve on-time food delivery.
- Effectively navigated high-pressure situations to resolve customer concerns, ensuring a positive experience.
Independent Contractor
Tools for Humanity World U
10.2025 - 01.2026
- Sourced prospective student ambassadors through LinkedIn outreach, campus networking, and direct messaging campaigns.
- Developed and implemented outreach strategy, sending approximately 100 messages daily to attract candidates for nationwide college ambassador program.
- Delivered comprehensive presentations to prospective applicants, outlining program expectations and responsibilities.
- Managed candidate communication and onboarding logistics to enhance recruitment efficiency and candidate experience.
- Developed and implemented outreach strategies in collaboration with team members to boost student engagement.
Leasing Agent
The Hub Tuscaloosa Core Spaces
09.2023 - 01.2025
- Coordinated daily resident interactions by handling a high volume of phone calls, walk-ins, and email correspondence.
- Guided prospective residents through property tours and managed lease agreements and move-in documentation to ensure a smooth transition.
- Coordinated resident inquiries and maintenance requests while maintaining accurate records and follow-up communication.
- Facilitated efficient front office operations to enhance resident experience in a fast-paced student housing setting.
- Coordinated resident events and community engagement initiatives to enhance resident experience and retention.
- Ensured confidentiality and professionalism while processing sensitive resident and leasing data.
Education
Bachelor of Arts - Criminology
The University of Alabama
05-2026
Skills
- Dedicated work ethic
- High-quality client service
- Enhanced memory skills
- Sales proficiency
- Phishing detection skills
- Information security protocols
- Efficient workload organization
- Effective team management
- Guidance and leadership
- Proven leadership abilities
Volunteer work
Hospital Volunteer, 09/2017 - 04/2019
Winchester Hospital - Winchester, MA
- Assisted hospital staff with patient transportation and daily operational tasks.
- Delivered paperwork, lab materials, and patient information between departments efficiently.
- Supported patient care by escorting patients to appointments and treatment areas.
- Maintained professionalism and strong communication in a fast-paced healthcare environment.
Leadership Program Participant, 07/2017 - 08/2017
Outward Bound - New Hampshire
- Completed a month-long outdoor leadership and team development program.
- Developed communication, teamwork, and problem-solving skills through daily hiking and canoeing expeditions.
- Demonstrated adaptability and leadership in physically and mentally demanding environments.
- Participated in reflective and independent growth exercises focused on resilience and self-discipline.
Volunteer, 07/2018
Rustic Pathways - Costa Rica
- Collaborated with volunteers to help build recreational facilities for a local community.
- Assisted with construction and community improvement projects using teamwork and organization skills.
- Engaged in cultural immersion activities while supporting service-based initiatives.
- Demonstrated adaptability and collaboration in an international volunteer environment.
Timeline
Independent Contractor
Tools for Humanity World U
10.2025 - 01.2026
Leasing Agent
The Hub Tuscaloosa Core Spaces
09.2023 - 01.2025
Server
Black Horse Tavern
04.2019 - Current
Bachelor of Arts - Criminology
The University of Alabama