Meaghan Motz
Woodbridge,NJ
Summary
Professional customer service leader prepared to drive improvements in client interactions and team performance. Background in managing customer service operations and implementing effective solutions. Known for fostering team collaboration and flexibility in dynamic settings. Skilled in problem-solving and relationship-building.
Overview
6
6
years of professional experience
Work History
Customer Service
Firehouse Eatery and Pub
01.2024 - Current
- Greet/Serve 25+ guests per shift, recommend menu items, and take accurate food/drink orders
- Ensure customer satisfaction/address any concerns, process payments, provide excellent customer service
Customer Service
Urban Air Trampoline and Adventure Park
03.2019 - Current
- Greet 50+ customers per shift, process cash and card payments, and take customers orders
- Host birthday parties of 10+ children, decorate party room, deliver food to customers
Cashiers Assistant
Whole Foods Market
10.2022 - 12.2022
- Coordinated with a team of two to gather shopping carts in the parking lot and organize in the store
- Placed 5+ not bought items per shift back on proper shelves
Customer Service
Charlie's Bagels and Deli
06.2022 - 08.2022
- Took orders in person and over the phone for 50+ customers per shift
- Led a team of 3 to manage customer issues while ensuring the cleanliness of store
Camp Counselor
Woodbridge Township Recreation
06.2022 - 08.2022
- Collaborated with a team of 4 to entertain 10+ children every shift
- Ensured the safety of children while in attendance at camp
Education
Bachelor of Science - Marketing
Rutgers Business School
Newark, NJSkills
- Microsoft Office
- Excel
- Word
- PowerPoint
- Google Docs
- Google Slides
- Google Sheets
Community Service
- Volunteered to coach a softball team of 8 children between the ages of 3-5 years old
- Volunteered at Woodbridge Animal Shelter to ensure the cleanliness of animal foods dishes and beds
Timeline
Customer Service
Firehouse Eatery and Pub
01.2024 - Current
Cashiers Assistant
Whole Foods Market
10.2022 - 12.2022
Customer Service
Charlie's Bagels and Deli
06.2022 - 08.2022
Camp Counselor
Woodbridge Township Recreation
06.2022 - 08.2022
Customer Service
Urban Air Trampoline and Adventure Park
03.2019 - Current
Bachelor of Science - Marketing
Rutgers Business School
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