Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Meaghen Hanrahan

North Providence,RI

Summary

Results-driven professional with extensive experience in managing operational, financial, and administrative functions within academia and financial sectors. Skilled in vendor relationship management, compliance with institutional policies, and enhancing customer service processes. Proven track record in handling emergency response, managing travel-related risks, and collaborating with diverse stakeholders. Adept in using software platforms to streamline operations, ensure compliance, and deliver long-term value. Dedicated to fostering an inclusive and supportive environment, ensuring safety, and enhancing operational efficiency.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Administrative and Events Coordinator

Brown University PSTC
Providence, RI
03.2021 - Current
  • Processes supplier invoices, expense reports, purchase orders, guest speaker agreements, and General Services Agreements
  • Coordinates travel arrangements and processes all forms of visas for visiting scholars, ensuring compliance with relevant policies
  • Provides comprehensive administrative support including mail management, phone line monitoring, and conference room scheduling
  • Manages student hiring processes, recruitment, onboarding, and timekeeping
  • Proficient in Workday, ERA Commons, Interfolio, BCM, and Google Workspace
  • Demonstrates a customer-centric approach and addresses requests promptly
  • Coordinates logistics for weekly seminars with visiting faculty and assists in organizing student workshops
  • Acts as backup support for the Assistant Director and Grants team during their absence

Teller Manager

Navigant Credit Union
07.2014 - 03.2021
  • Oversaw daily operations of the teller line, ensuring security, compliance, and effective customer service
  • Managed teller performance, providing coaching and training to ensure operational success and adherence to security policies
  • Directed currency and ATM management, maintaining accurate reporting and handling discrepancies with precision
  • Developed and led sales initiatives, successfully meeting sales goals and promoting financial services to clients
  • Coordinated with upper management to implement operational improvements and support compliance efforts

Mortgage Loan Processor

Nationwide Mortgage Lending
02.2012 - 06.2014
  • Managed loan processing pipeline, ensuring compliance with regulatory requirements and accuracy of application data
  • Communicated with clients to provide updates and resolve issues, maintaining high customer satisfaction levels
  • Collaborated with financial institutions, title companies, and appraisers to ensure timely and accurate closing processes

Personal Banker

Citizens Bank
01.2009 - 01.2012
  • Developed and maintained strong customer relationships through targeted prospecting and outbound calling
  • Achieved personal and team sales goals, providing high-quality service and promoting investment opportunities to clients
  • Actively participated in branch marketing activities, contributing to a successful sales environment

Education

High School Diploma - Business

North Providence High School
North Providence, RI
06.2008

Finance: Accounting And Business Management

Community College of Rhode Island
Lincoln, RI

Skills

  • Travel Risk Management & Safety
  • Vendor Relationship Management
  • Visa Options for International Students and Visiting Scholars
  • Travel Policy Compliance
  • Customer Service Excellence
  • Cross-functional Team Collaboration
  • Event Planning & Coordination
  • Financial and Expense Reporting
  • Data Analysis & Reporting
  • Proficient in Workday
  • Proficient in ERA Commons
  • Proficient in Google Workspace
  • Proficient in Microsoft Excel
  • Proficient in PowerPoint
  • Financial Management
  • Business Administration
  • Contract Management
  • Document Management
  • Relationship Building
  • Event Planning

Certification

NMLS Licensed

Timeline

Administrative and Events Coordinator

Brown University PSTC
03.2021 - Current

Teller Manager

Navigant Credit Union
07.2014 - 03.2021

Mortgage Loan Processor

Nationwide Mortgage Lending
02.2012 - 06.2014

Personal Banker

Citizens Bank
01.2009 - 01.2012

High School Diploma - Business

North Providence High School

Finance: Accounting And Business Management

Community College of Rhode Island
Meaghen Hanrahan