Mealissa Long
Santa Rosa,CA
Summary
Motivated professional with several years of experience offering office support in industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills.
Overview
7
7
years of professional experience
Work History
Medical Assistant
Santa Rosa Community Health
Santa Rosa, CA
07.2024 - Current
- Assisted back office patient processes to reduce office wait times.
- Scheduled appointments for patients via phone and in person.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Documented notes during patient visits.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
IHSS Care Provider
IHSS
09.2022 - Current
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
General Merchandiser
Target
07.2021 - Current
- Worked with department managers to maintain adequate inventor for regular and promotional demand.
- Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements
Host/Food Server
Jhanhthong Banbua
08.2018 - 11.2020
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Associate of Arts -
Santa Rosa Junior College
Santa Rosa, CACertified Medical Assistant -
Cal Regional
Santa Rosa, CASkills
- Customer service
- Order Accuracy
- Problem-Solving
- Supply Inventory Management
- Quality Control
- Staff Training and Development
- Quick Learner
- Problem solving
- Conflict resolution
- Marketing assistance
- Administrative tasks
- Multitasking and organization
- Spreadsheet software
Timeline
Medical Assistant
Santa Rosa Community Health
07.2024 - Current
IHSS Care Provider
IHSS
09.2022 - Current
General Merchandiser
Target
07.2021 - Current
Host/Food Server
Jhanhthong Banbua
08.2018 - 11.2020
Associate of Arts -
Santa Rosa Junior College
Certified Medical Assistant -
Cal Regional
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