Mebea Demelash
Los Angeles,CA
Summary
Hardworking and enthusiastic university student working towards a B.A. in Economics. I am seeking to use my knowledge of statistics, data management, and advanced communication skills to work in the technology, gaming, or entertainment industry as a financial analyst position. I am dedicated and committed to becoming a dependable and valuable team member.
Overview
8
8
years of professional experience
Work History
Public Affairs Specialist
222nd Broadcast Operations Detachment- U.S. Army
Bell , CA
11.2020 - Current
- Created and distributed military-themed videos and media content to enhance engagement.
- Developed targeted communication plans to reach specific audiences effectively.
- Maintained and strengthened the Army's image and identity through strategic messaging.
- Analyzed performance data to assess the effectiveness of messages and public information campaigns.
- Responsible for camera equipment worth nearly $10,000.
Concierge
Connected Concierge
Los Angeles, CA
09.2022 - 05.2024
- Coordinated special accommodations for guests to improve overall visitor satisfaction.
- Responded to guest inquiries about local attractions, facilities, and available amenities.
- Processed work orders for housekeeping, pest control, and maintenance requests efficiently.
- Managed scheduling of conference room and other reservations through proprietary software.
Closing Shift Manager
Jimmy John's
Los Angeles, CA
01.2022 - 07.2022
- Reviewed inventory and sales records, tracked trends and reported on activities to senior management for use in key decision making.
- Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
- Continuously audited store operations, slashing inventory shrinkage and reducing cash discrepancies.
- Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.
- Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
Delivery Driver
Jimmy John's
Los Angeles, CA
03.2019 - 12.2021
- Delivered rush merchandise on tight schedules to meet customer targets.
- Notified customers of delays, decreasing calls to support.
- Resolved customer complaints and adjusted orders.
- Processed payments by accepting cash, checks, and credit card payments.
- Handled merchandise in accordance with product handling standards.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
Sandwich Maker
Jimmy John's
Chicago, IL
06.2017 - 06.2018
- Delivered exceptional customer service by addressing needs efficiently and effectively.
- Organized food preparation stations and regularly replenished supplies for operational readiness.
- Executed thorough store opening and closing procedures daily for streamlined operations.
- Maintained a clean and sanitized front counter area to create a welcoming environment.
- Store food properly to prevent spoilage and ensure safety against cross-contamination.
- Prepared sandwiches per customer specifications, ensuring quality and satisfaction.
- Engaged customers in menu discussions, providing tailored suggestions to enhance sales.
- Maximized efficiency by restocking supplies and cleaning during low-traffic periods.
Education
Bachelor of Arts - Economics
California State University - Los Angeles
Los Angeles, CA12-2026
Associate of Arts For Transfer - Economics
Santa Monica College
Santa Monica, CA06.2023
Diploma - Mass Communications Foundations
Defense Information School
Fort George G Meade, MD11.2020
Some College (No Degree) - Economics
Clark University
Worcester, MAHigh School Diploma -
Future Talent Academy
Addis Ababa, Ethiopia07.2016
Skills
- Customer service and guest relations
- Hospitality management
- Food preparation and safety
- Press release writing
- Analytical problem solving
- Teamwork and collaboration
- MS Office Suite proficiency
- Adobe Creative Cloud expertise
- Advanced communication skills
Languages
Amharic
Full Professional
Timeline
Concierge
Connected Concierge
09.2022 - 05.2024
Closing Shift Manager
Jimmy John's
01.2022 - 07.2022
Public Affairs Specialist
222nd Broadcast Operations Detachment- U.S. Army
11.2020 - Current
Delivery Driver
Jimmy John's
03.2019 - 12.2021
Sandwich Maker
Jimmy John's
06.2017 - 06.2018
Bachelor of Arts - Economics
California State University - Los Angeles
Associate of Arts For Transfer - Economics
Santa Monica College
Diploma - Mass Communications Foundations
Defense Information School
Some College (No Degree) - Economics
Clark University
High School Diploma -
Future Talent Academy
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