Mecca Brown
New Haven
Summary
Experienced with software/product testing and quality assurance methodologies, ensuring high product standards. Utilizes test plans and defect tracking to identify and resolve issues efficiently. Knowledge of industry best practices and commitment to continuous improvement.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Outside Sales Representative
The Granite Group
07.2023 - Current
- Render quality customer service to obtain maximum profits from sales volume.
- Strive to meet or exceed budgeted objectives on gross margin and sales.
- Call regularly on prospective customers.
- Cultivated strong relationships with clients to enhance customer satisfaction and loyalty.
- Developed strategic sales plans to penetrate new markets and increase revenue streams.
Solar Sales Consultant
Franchise Solar
04.2016 - Current
- Cold calling/door to door sales assisting homeowner’s in exploring their solar needs.
- Building rapport by acknowledging concerns and overcoming objections to get the glass to the roof.
- Taking homeowners through the entire process from signing the agreement to receiving their first bill and beyond.
Courier
FedEx Express
07.2019 - 06.2025
- Deliver time-sensitive packages to businesses and residential locations.
- Manage any given route effectively and efficiently by prioritizing stops to meet commit times.
- On-road liaison for accidents involving company vehicles. I’m required to take pictures, statements, and meet with the police to finalize reports.
Project Consultant
Sears Home Services
02.2017 - 07.2019
- Assisting homeowner’s in finding a solutions for their HVAC needs.
- Pricing out HVAC systems to maximize comfort and quality of airflow in any given residence.
- Assisting the Project Coordinator to have a system installed as soon as possible.
Service Sales Representative
Cintas Corporation
01.2013 - 04.2016
- Deliver products for customers on an assigned route.
- Selling, adding, and/or upgrading uniforms and products for customers as needed.
- Developed and maintained strong client relationships to enhance customer satisfaction and retention.
- Executed strategic sales initiatives that increased overall revenue and expanded market presence.
Emergency Medical Technician
American Medical Response
08.2013 - 08.2014
- Responding to both emergent and non-emergent calls for patient transport.
- Performing life saving techniques such as CPR and utilizing an AED.
- Assessing vital signs, keeping a detailed patient care report, managing all equipment and maintaining a stocked ambulance for all patient needs.
Quality Control Technician
New Breed Logistics
08.2013 - 07.2014
- Conducted quality inspections on incoming and outgoing shipments to ensure compliance with specifications.
- Utilized automated inspection equipment to assess product quality and detect defects efficiently.
- Implemented corrective actions for identified quality issues, enhancing overall operational performance.
- Developed and maintained detailed documentation of quality control processes and results for regulatory compliance.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
Quality Control Inspector
Madison Company
08.2011 - 08.2013
- Conducted thorough inspections of products to ensure compliance with quality standards.
- Identified defects and initiated corrective actions to maintain product integrity.
- Collaborated with production teams to enhance quality control processes and reduce errors.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
Education
Bachelor of Arts - Psychology
Southern Connecticut State University
New Haven, CTNo Degree -
Housatonic Community College
Bridgeport, CTNo Degree -
Merrimack College
North Andover, MAHigh School Diploma -
Jonathan Law High School
Milford, CTSkills
- SaaS programs
- Microsoft
- Computer literacy
- Sales
- Equipment operation
- Equipment calibration
- Raw materials testing
- Quality assurance
Certification
- Boat License/Personal Watercraft Certificate, Present
- EMT-B, 2016-10-01
- Emergency Medical Technician, Present
Personal Information
Title: Sales Consultant
Timeline
Outside Sales Representative
The Granite Group
07.2023 - Current
Courier
FedEx Express
07.2019 - 06.2025
Project Consultant
Sears Home Services
02.2017 - 07.2019
Solar Sales Consultant
Franchise Solar
04.2016 - Current
Quality Control Technician
New Breed Logistics
08.2013 - 07.2014
Emergency Medical Technician
American Medical Response
08.2013 - 08.2014
Service Sales Representative
Cintas Corporation
01.2013 - 04.2016
Quality Control Inspector
Madison Company
08.2011 - 08.2013
Bachelor of Arts - Psychology
Southern Connecticut State University
No Degree -
Housatonic Community College
No Degree -
Merrimack College
High School Diploma -
Jonathan Law High School