Mechele Walker

• Prepared and served menu items following portion control and food safety standards.
• Maintained clean workstations, equipment, and dining areas to support sanitary operations.
• Restocked food, beverages, and supplies to keep service lines moving efficiently.
• Operated dishwashing equipment and hand-washed items to ensure proper sanitation.
• Followed HACCP guidelines and temperature checks to support safe food service.
• Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
• Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
• Maintained safety standards by properly handling food and adhering to sanitation guidelines.
• Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
• Made food according to standard recipes with requested changes for customer satisfaction.

• Supervised daily team operations to maintain seamless guest service across casino and resort areas.
• Coordinated shift assignments, coverage, and break schedules to support consistent service delivery.
• Monitored compliance with gaming regulations, safety standards, and company policies.
• Resolved guest concerns promptly to preserve service quality and floor satisfaction.
• Inspected work areas for cleanliness, readiness, and adherence to brand standards.
• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
• Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
• Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
• Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
• Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
• Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
• Assisted in organizing and overseeing assignments to drive operational excellence.

• Processed cash, card, and EBT transactions accurately using POS systems.
• Balanced cash drawer and resolved register discrepancies efficiently.
• Provided courteous customer service while answering pricing and product questions.
• Bagged groceries carefully to protect fragile and refrigerated items.
• Verified coupons, discounts, and promotional pricing at checkout.
• Trained new cashiers on checkout procedures and customer service standards.
• Greeted customers entering store and responded promptly to customer needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Helped customers complete purchases, locate items, and join reward programs.
• Assisted customers with returns, refunds and resolving transaction issues.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.

• Greeted guests promptly and provided attentive table service throughout dining experience.
• Presented menus, explained specials, and answered menu questions with accuracy.
• Recorded orders carefully and coordinated timely communication with kitchen staff.
• Delivered meals, beverages, and refills while maintaining efficient service flow.
• Maintained clean, organized dining areas and prepared tables for next guests.

General education