Mechell Lane

● Manage patient check-in, check-out and scheduling to maintain efficient office flow.

● Verify and update insurance information through online portals and phone communication.

● Process payments, balance daily ledgers. Prepare end of day reports.

● Submit prior authorizations. Batch claims for insurance payments.

● Review the treatment plan, expected insurance coverage expectations with patients.

● Review and respond to multiple communication portals.

● Maintain accurate patient records and assist with other administrative task as needed.

• Conducted pre-testing and special diagnostic procedures for medical and vision exams.
• Processed insurance verifications and prior authorizations.
• Ordered and maintained optical supplies
• Supported Optometrists in developing and executing patient care plans.
• Communicated with physicians and specialists to coordinate patient care.

• Supported start-up operations for a new inpatient facility.
• Scheduled patient appointments, and assisted with outpatient clinic operations.
• Performed insurance verification, billing, and administrative support.

• Prepared treatment rooms and maintained cleanliness for patient procedures.
• Assisted the dentist during endodontic procedures by providing necessary tools.
• Managed patient records and ensured accurate documentation of treatments performed.
• Educated patients on post-treatment care and answered their questions effectively.
• Sterilized instruments and adhered to infection control protocols consistently.
• Supported dental team with inventory management and supply ordering tasks.

• Coordinated patient intake processes to ensure timely service delivery.
• Managed scheduling of assessments and appointments for healthcare professionals.
• Communicated with patients to explain services and gather necessary documentation.
• Utilized electronic health record systems to maintain up-to-date patient information.

• Supported supply chain operations by receiving and recording medical inventory.
• Sterilized surgical instruments using autoclaves and chemical solutions.
• Inspected and sorted medical supplies for cleanliness and integrity.
• Prepared and assembled instrument trays for various surgical procedures and departments.
• Ensured compliance with infection control protocols and safety standards in the processing area.

• Assisted nursing staff with patient care and daily activities.
• Monitored vital signs and reported changes to healthcare professionals.
• Prepared and maintained patient rooms for incoming admissions.
• Documented patient information accurately in electronic health records.
• Provided support during medical procedures and examinations.